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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 978 Showing 19,541-19,560 of 21,614 reviews
  • Rated 3 out of 5 stars

    Nothing Special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Mac, then you really don't need this software. It doesn't really do much for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They push sonething that you don't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used. If someone pushes a product to me it means that they will get your miney later

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Best Regards,
      Josh P.
      Digital Care Coordinator
      SocialCare@Webroot.com Webroot

  • Rated 3 out of 5 stars

    Good no worries anti-virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This anti-virus software was easy to install and I don’t feel worried about threats.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A free program that came with a new computer purchase. It does a decent job as intended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Online security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came free with the laptop so why wouldn't I review it....it works. Boom, reviewed!

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really seen a difference with this product. Maybe that's because it's doing its job.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Effective basic pc security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far this software works effectively. Will wait and see how it works after August 2017.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty straight forward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my computer purchase. It was pretty straight forward. I haven't had any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s doing it’s job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It let me know that someone was trying to get my information and I took care of it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free, but i did not install it since i get free anti virus from my service provider.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free security protection from bestbuy. Have received in the past and never used them or now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as user friendly as it used to be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is ok but it seems to do everything behind the scenes. Not as much feedback as Norton.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free virus protection provided in-store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the best program out there and I won't be installing it on the new computer.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Bobby, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 3 out of 5 stars

    Works so far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    heyyyy! it works, not very knowledgeable on security software. So far, I haven't had a problem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Free with laptop, did not use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why people keep buying software security. Windows defender works just fine.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2018 list are paid services:
      http://www.pcmag.com/article2/0,2817,2372364,00.asp

      Kind Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 3 out of 5 stars

    Have not a need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use alternate software (AVG) for what this product does and not interested in duplicating

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot is pretty good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just don't like that geek squad knew I didn't install it. Made me a little leary, lol

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Meet protection requirement for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It my first time using the product and it works well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I will try for one year then cancel because I normally only keep a computer for one year

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    McAfee is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took longer to put this on the computer that usual. I went ahead with McAfee instead.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It sounds like SecureAnywhere may not be functioning properly. The best course of action would be to contact our Support Team by submitting a ticket https://www.webrootanywhere.com/servicewelcome.asp. They will be able to assist you to make sure that the software is working correctly. Webroot