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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 979 Showing 19,561-19,580 of 21,614 reviews
  • Rated 3 out of 5 stars

    Didn't use it for the Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use it for the Mac it came with. Gave it to a friend and he seems to like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok spyware for a free add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This spyware seems to work ok. I can't complain too much as it came free with a laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh...... SOKAY I GUESS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble loading. Eventually succeeded and it was fine after that. NO viruses????

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it OK I don't like that there are few options to choose for different types of scans.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Useless Overall; and basically does nothing; faiks to accomplish its desired job.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Keva, It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Kind Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 3 out of 5 stars

    Didn't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use it because i have my own software, but i've heard its good if you don't have one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    6 mos virus protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not come with information on how to add additional computers, but I plan to keep it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this product. It came with the computer I bought but i chose not to use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Easier to load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have Webroot on my previous computer. Liked it. I bought it for my new Lenovo as part of the purchase. Tried to load it when I got home. No luck. Called their. Technical service and while the tech was pleasant, it was easier to blame another part of the OS. Will eventually get it loaded. More work than it needs to be

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please email us directly and we will be sure to create an escalated support case for you: SocialCare@Webroot.com

      We also highly recommend saving our Support Team's contact information for the future.
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this came with my new laptop purchase. i am glad because it seems like it'll do the job right.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's seems to be working well , It took me a while to get it hooked up,but it's good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad free add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its coll as a free add on but i dont really need it and wouldnt go out of my way to get it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for a virus protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok was a little difficult to install took several tries before it would active

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I have no much to said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really not know jet if in my case is good to have it... for games is can of complicate...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with my laptop for 6 months works ok little different from what I'm used to though

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fairly well for what it is used for which is security

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We hope that the rating you gave does not reflect your experience with our Product.

      Our Support Team is always here to assist you if do have any concerns or issues:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 3 out of 5 stars

    lcome with my new laptop for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not work well on internet,a lot hacker get in my laptop when seach some thing on internet

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big fan of aftermarket in time I was programs. I just use windows defender

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 2 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and had great help from the representative.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thanks for your feedback, Ronnie.

      We hope that your rating does not reflect the experience you've had. Our U.S. based Support Team is always standing by to address any concerns or questions related to your Security.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 3 out of 5 stars

    Did not use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with new computer but already use and have a liscence for another product.

    No, I would not recommend this to a friend