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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 983 Showing 19,641-19,660 of 21,614 reviews
  • Rated 3 out of 5 stars

    OK for free trial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to tell which windows update needs webroot turned off. Interfers with updates.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Standard protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special but nothing terrible either. Came packaged with the MacBook I bought.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FREE software?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required full purchase. Was supposed to be included with phone purchase, but wasnt!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please contact Best Buy directly to assist you with activating your free license.
      Best Buy Enterprise Customer Care: 1-800-433-5778

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 3 out of 5 stars

    I can't tell what's it's done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be greatful if it lasted longer then 30 or 90 days. from day of purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Web Root

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IDK what is the point of webroot. It doesent seem to do much for me and my devices.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Kris, please don't hesitate to reach out to our Outstanding Customer Support Team to address any questions or additional concerns you might have.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx

      Warm Regards,
      Josh P.
      Digital Care Coordinator
      SocialCare@Webroot.com Webroot

  • Rated 3 out of 5 stars

    Indifferent to be honest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was included in the purchase of my computer. I never installed it as I prefer Avast.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is not user friendly and constantly interferes with my browser settings

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A non-entity for me i use other software this was free

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to use. It may have been great if I had not already had another version.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's an OK security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still got a virus with this on my computer. Thinking about getting something else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    6 months isn't enough - they used to go a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love to see first year. Stuck with McAfee - better price and unlimited licenses.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any pops ups or viruses on my apple devices until I added this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so well, but okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it so much, but it is average. I dont think it secures so much.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact. Webroot

  • Rated 3 out of 5 stars

    It was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like it much especially when you have to renew this after 6 months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt end up putting this on my laptop so I cant give an honest review

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really the best virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not really a fan of this virus software....I like Bitfinder so much better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with the computer and protection is ok. It's. fine for your basic protection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good with certain Internet Browser Protects you from certain Website pages

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    didn't use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't use but giving review to get points Anti virus is alway a good thing to have...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to judge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to judge as it works in the background. Can't find where it shows what is blocked.

    No, I would not recommend this to a friend