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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 985 Showing 19,681-19,700 of 21,614 reviews
  • Rated 3 out of 5 stars

    Free but useful or not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't install these things because I can't renew them after 6 months. Thanks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless junk Best Buy pawns off for some extra money...no need for this garbage

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Anthony, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Warm Regards,
      Josh P.
      Digital Care Coordinator
      SocialCare@Webroot.com Webroot

  • Rated 3 out of 5 stars

    It's ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it supposed to do, but I think it costs more than other options or apps.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my daughters laptop this Christmas, seems to work well, I've used it before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad internet security software. Usually included with purchase so that's a plus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what I expected it to do its nothing crazy just simple protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    saftey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this program actually help me protcecting my computer

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We appreciate all of your feedback.

      Please know that you can reach out to our Technical Support Team to address any concerns you may have: Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 3 out of 5 stars

    IT WORKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORKS, BUT I DON'T LIKE A YEARLY FEE. I LIKE SOFTWARE I BUY NOT RENT

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product and features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The antivirus is really good, the functional and features are great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t seem different than any other anti-virus. Was free with Mac purchase.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this! Webroot

  • Rated 3 out of 5 stars

    Ok Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok but doesn't stop somethings that i had hoped it would. Maybe nothing will.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Came with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice that this came with the laptop for free, but works like other softwares

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure we really need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I got when I bought laptop, not really sure we need this software !!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with a laptop But I don’t use it I use Norton antivirus

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good anti virus product, was really help full to protect my computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's working ok but don't really know enough to say or about recommending it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't protect your laptop from viruses so I think it isn't worth purchasing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides security for up to 3 computers which is great and keeps all your files safe.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Enough

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift with a laptop, so was enough with everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not as good as it looks in the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might not have it set up correctly Might need to call the geek squad...

    No, I would not recommend this to a friend