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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 988 Showing 19,741-19,760 of 21,614 reviews
  • Rated 3 out of 5 stars

    Didn't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't need the free virus protection software. So, it was never installed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    seems ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looked at the reviews and it seemed ok; i didnt install it but might be good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cd came with our new computer purchase. Already have a security product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate. I have not had a problem with it, but I also do low risk stuff.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job while it lasted. You should still get a mcafee or Norton antivirus

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Might be ok??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say for sure as I didn't use the free software- I prefer another program.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wants to work all the time, but i dont let it. LOL. I assume it works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Came free with surface pro 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with surface pro 4. Didn't install it since I am using Win10 defender.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot isn't bad software. It's a little bloaty I would probably stick with Avast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product, but I have bought better....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good security

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    secures my internet and with no worries and automatically renews

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this software on the new laptop since it comes with. I like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have norton through our internet provider. Wish we got something else for free

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't know if it's good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember purchasing this product. I never used it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use it because it wants a credit card before you even get to try it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Grumpy, you do not need a credit card in order to activate your subscription. Please reach out to Best Buy directly for assistance.
      Best Buy Enterprise Customer Care: 1-800-433-5778

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for basic proction of the pc but I think you can upgrade

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a okay antivirus but I have had better programs that work better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A free subscription came with a laptop I bought. I would not have paid for it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Freebie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use this product that was included in my MacBook purchase....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    general protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software provides general protection while surfing the web. It does its job.

    I would recommend this to a friend