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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 2774 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the Internet Security with Antivirus Protection for its effective internet security and overall performance. Users find the software easy to use and install, and they value its unobtrusive background operation. Many customers highlight the very good service and protection it provides, along with its effective antivirus performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,774 reviews
  • Rated 3 out of 5 stars

    Bad information

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my understanding that web root was included

    No, I would not recommend this to a friend
  • Pros mentioned:
    Antivirus performance

    Rated 5 out of 5 stars

    Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good antivirus laptop i recommend it. Good option.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Removed WEBROOT, and the computer started working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a virus from Webroot, called Spectrum, and they said Webroot is preventing you from signing on and connecting to the internet, and causing the internet to be slow. I remove it, and computer started working. I need

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even after Best buy has installed this, my computor continues to get messages I cant get rid of stating that I need to renew.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh, Could Be Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used webroot in the past for MAC, and it’s never been my favorite. We only bought it for the cheap bundle price. It gets the job done, but if you want something long term choose something else.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No real help

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't connect to my MS Surface, which was the reason for purchase. Online support is garbage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok just use what is in windows 11 it was all they needed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    help would be nice without another web site to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to download no support want to cancel!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer has lost so much because geek Squad didn't recover it. The tech at corporate wasn't interested in helping and disconnected the call after downloading the probe drivers. He didn't even set printer up! Norton was somehow installed, also, but he ignored this and many other problems.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, had no issues and it was up and running in a few minutes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Payed too much.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my mac air said $11'99 I payed $40.00 for only 1 year?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    IT WAS CRAP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DID NOT LIKE IT. IT KEEP SHUTTING DOWN MY INTERNET.AFTER I UNINSTALLED IT THING WENT BACK TO NORMAL.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Why ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep getting a reminder that my subscription is due to expire. What's the. Problem?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine on my laptop but cannot successfully install on a samsung tablet. Disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Sure Yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to see this working yet. I'll let you know when I have noticed a difference.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not A fan. Is 0 Stars an option? I got severely hacked 2 weeks after install. I kept "scanning" and told no threats found.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buys 1 year plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales guy told me with that protection plan they also help with other electronics equipment and will come to your home for free if i needed with home electronics. Totally a lie when i called to help with a home electronics they said there would be a 79.00 charge. After asking him personally he said the company making some changes in the past few weeks. I said they should inform the sales staff about the changes and wow 2 weeks. Also they want you to make an appointment even when there not busy and no other customers are at the counter. I told my neighbors about there policy change after i just recommended best buys the week before. They thanked me and will not be signing up

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm sorry to hear that you're disappointed with your purchase. We value your feedback and take it seriously.

      Please contact our product support team at https://www.webroot.com/us/en/support/contact and if you could provide more details about what specifically went wrong, we would appreciate the opportunity to address the issue and make things right. Your satisfaction is important to us, and we're committed to ensuring a positive experience for our customers. Please reach out to our customer support team, and we'll do our best to assist you promptly. Webroot

  • Rated 3 out of 5 stars

    webroot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure that is completely protecting my laptop. I still have some issues with my laptop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Abstract Coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know if I will coverage. Its online and I just dont knkw if I like it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the get-go, this car did not work. It's a waste of money of time. I would not recommend this to people aroun i'm glad I got my refund

    No, I would not recommend this to a friend