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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 2775 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the Internet Security with Antivirus Protection for its effective internet security and overall performance. Users find the software easy to use and install, and they value its unobtrusive background operation. Many customers highlight the very good service and protection it provides, along with its effective antivirus performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,775 reviews
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the get-go, this car did not work. It's a waste of money of time. I would not recommend this to people aroun i'm glad I got my refund

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok. I had hackers try to get in. Ddidnt stop them. Had to call Geek Squad to get help. Had to pat 500.00 for securitty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waiting to see that I have it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I have it it will be great but not for sure that I do with all the charges and corrections that have been happening

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    REVIEW Webrootd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got talked into this product by online support. I don't think it does much. I have a year subscription, i will see. On the plus side it doesn't use a lot of system resources.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish it was for a whole year

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free with my laptop purchase. I'm okay with Webroot but there is some better security products out there.bbi with it was free for a year and not 6 months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap price basic protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average protection but cheap than other product in the market

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fix the problem!!!!!!!!!!!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have tried many times to put it on our ipad and can't. So fix the problem !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    more money every time I turn around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially told my yearly best buy coverage included this. Now it doesn't. Feel like I'm being nickle and dimed by BB for all my purchases. Not sure how to get webroot on remaining devices purchased in past 6 months at BB.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    pop ups pop ups pop ups and more pop ups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only 1 month into using this program. no virus yet. pop ups are multiply by the day

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jury is still out. I have no idea how good it is or isn't.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot internet security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works okay, but not my first choice. It can be annoying at times with notifications.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    review for webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very satisfied, my laptop not giving me what I expect

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is ok I guess but I still haven’t figured out how to add it to my phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted my money on internet security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a HP touch screen laptop. I also purchased the Web root security. It wouldn't download to the laptop. In order to get security for the laptop it had to be purchased from a trusted source, which was Microsoft store.I totally wasted $ money. The laptop runs in S mode.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not like ...............................................

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No more worries

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had it long enough but am happy with cost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Renewed in error

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an automatic renewal for Webroot. I did not know that I already had Norton on my machine and renewed Webroot. I will not renew next year. I would like a refund if possible.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Unable to install- No refund

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to install this program on a new Chromebook because you have to jump through hoops installing it from the Chrome App Store, then you have to set up an online account with Webroot. It just doesn’t work. It’s a long, drawn out process. I tried to install it and get it to work for hours. When I contacted Best Buy through customer service chat they refused to give a refund. The agent cited their customer policy, and when I told her the product was cr_p she threatened to disconnect my chat. I am out the entire amount of the Webroot software as it doesn’t work properly on Chromebook PLUS I also read that Chromebook doesn’t get viruses so there was no reason for me to purchase it in the fist place. I am a long time Best Buy customer and I got burned on this purchase.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Sorry to hear you were not happy with the Bundled software. If you have any support inquiries, please reach out to support for assistance: https://www.webroot.com/us/en/support/contact Webroot

  • Rated 1 out of 5 stars

    Would not install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the antivirus for my laptop dropped off my laptop for the geek squad to install, picked it up and would complete the install returned for refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Use with caution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screws up Windows 10 screen display to less than full screen

    No, I would not recommend this to a friend