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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 2775 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the Internet Security with Antivirus Protection for its effective internet security and overall performance. Users find the software easy to use and install, and they value its unobtrusive background operation. Many customers highlight the very good service and protection it provides, along with its effective antivirus performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 2,775 reviews
  • Rated 1 out of 5 stars

    Not preferred

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not very effective. I added this and still has issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too much Spam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows too many obvious spam e-mails to get through.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor security hacker still got

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never worked never kept out my hacker and wasn’t a good security

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied with webroot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wont down load onto my new computer. I keep trying and it wont complete the download

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Difficulties

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Key code lost. Do even on email will not liad on phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks waste of money, nothing like I wanted the guy was a jerk who suggested it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm sorry you feel that way - Please reach out to bestbuy support if you would like to pursue a refund: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Webroot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not worth the price compared to other products and is not easy to view

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for the feedback. Webroot

  • Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Key code didn't work. I need a refund. I would give zero stars if I could.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not download, it says ready to download but it will not download.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BILLED TWICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS BILLED TWICE FOR THIS RENEWAL WEBROOT SECURITY!!!!!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made everything harder and it is not doing its job I do not feel protected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suck, can upload it or use it, wouldn't recommend it

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for the feedback and please stay safe out there! Webroot

  • Rated 2 out of 5 stars

    Webroot - NOT user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection may be great, but getting the system in to your devices is another story. I had to spend TOO MANY hours on the phone with support, being transferred from one rep to the next. I finally got it on two devices. No telling what will happen when I try to add it to the third.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    I've bought on the 28TH of De. and again on 1/2/19

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bad service! no activation at all just keep telling me to renew and pay!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact. Webroot

  • Rated 1 out of 5 stars

    Webroot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless! Does not do anything new or helpful. Not recommended.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thanks for the feedback Webroot

  • Rated 1 out of 5 stars

    A review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use that, it came with a printer, returned.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Sorry to hear you were not happy with the Bundled software. If you have any support inquiries, please reach out to support for assistance: https://www.webroot.com/us/en/support/contact Webroot

  • Rated 1 out of 5 stars

    wouldn't recommend for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wouldn't recommend for an apple product it seems to slow down the performance

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      This is definitely not an expected result! Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    help downloads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. If could download it, I might give a better review.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    not a good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    complicated not easy for me to install. i do not recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Webuprooted

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t do any blocking by default of any site, incredibly difficult interface for a novice user

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for the feedback. Webroot