Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.7 out of 5 stars with 2999 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers are satisfied with the Internet Security with Antivirus Protection, highlighting its effectiveness in providing internet security and protection. Users appreciate its ease of use, simple installation process, and its ability to operate efficiently in the background. Many also find the antivirus performance meets their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,999 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    security

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this security webroot for a long time and it is worth the money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot Review

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software unfortunately had a significant negative impact on my computer's performance. It slowed things down considerably, to the point where the system would become unresponsive for extended periods, sometimes lasting several minutes. This made it very difficult to use my computer effectively. Removing the software also proved to be more challenging than expected. I ended up needing assistance from Geek Squad to ensure all aspects of the program were fully uninstalled, and they were very helpful in resolving the issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    WebRoot

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to tell if this webroot is really doing me any good or not. However, is the only antivirus/security I have, so I hope it is!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot internet security with antivirus

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a repeat customer with Webroot. Love it! I would recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was reasonable and it was downloaded in a reasonable timeframe.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend by the professionals from geek squad but it’s not working at all and keep asking for more subscriptions

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Annoying but needef

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fonot know how it helos me but i know i need it. I keep getting notices to upgrade or buy when I have already done so. Right niw I have not received pest announcements

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hacked Laptop - Accessed my Ban Accounts

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Laptop was hacked! The hackers were able to get into my banking accounts and deplete them all. It all started when I called Best Buy, because I had two Total Tech Service account. I was calling to cancel 1 of them. The hacker somehow intercepted my call, acted like Geek Squad and deplete monies out of every bank account. I need a stronger Security product. I would welcome a call from Beat Buy Management. To discuss this situation, and make them aware of two "Major Situations" one with Best Buy, the other with Geek Squad. I have purchased every electronic device from Best Buy: Laptop, Microwave, Stove, Dishwasher, Washing Machine and Dryer. I would like to speak with the highest level of management. I have been not taken seriously by the local store managers. I'm trying to help Best Buy and Geek Squad. Two issues, someone intercepted my call to Best But, I verified the number an hour later and this time it was with Best Buy, proving it was not a spoof email, secondly it took 9 days for geek squad to reload with a factory reset. I went to the Geek Squad 7 of the 8 days, because they said it was ready, "The Laptop was not operational during these times. I want the opportunity to discuss this with the Highest Level of "BEST BUY" management. I want to share with BEST BUY and GEEK SQUAD Management ASAP. I'm trying to help, but local management will not take this up the Management, they say it's my fault.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 3 out of 5 stars

    webroot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. haven't had vert long so i cannot really speak of its lasting power,

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus performance

    Rated 5 out of 5 stars

    internet security with antivirus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast-- does not slow down my computer, excellent ani virus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should have protection. This fit my needs and budget.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Web Root

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent and it seems to do the job I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Susan feiner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service always and people who really care. Thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for me

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't catch the virus that attacked my computer but my other did caught it and it didn't wreck my computer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Way to lose business.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into the store today to have some one help me put this òn my laptop and they asked me if i had an appountment this new pollicy sucks.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm so sorry this happened to you. I am a Webroot representative and not a BestBuy representative so I can't fully speak to why this happened to you. However, I suggest you reach out to their support team and describe what happened here so that they can resolve the matter with you personally. Their support number is 1 (888) 237-8289

      Best of luck to you! Webroot

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome sauce

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best antivirus on the market a must have for your computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DF

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with the best computer system protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it before reading reviews. It should also be sold for only one device.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don,t let a remote person work on your computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have a remote person work on your computer.I did and my computer that was slow to boot up is now not working at all. It was 2 ye ars old nd had all my finances, email, games etc.on it. Who is going to compensate me for that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not do everything I was hoping for. Doesn't resolve all ad issues.

    No, I would not recommend this to a friend