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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.7 out of 5 stars with 3060 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are satisfied with the Internet Security with Antivirus Protection, highlighting its effectiveness in providing internet security and protection. Users appreciate its ease of use, simple installation process, and its ability to operate efficiently in the background. Many also find the antivirus performance meets their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,060 reviews
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust Webroot all the way!!! Always ther to clean things up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confidence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per technical staff, she has…If good enough for her….

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like it was not exactly as advertised. Didn't do what I expected. Only bought because it was comparable with chrome books

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lies, and lies

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE-- if your salesperson tells you this is part of the Total Tech program at a discount, that is only for 1 year. After that expect to pay the full price. The lies that Best Buy salespeople tell is unbelieveable!!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for the feedback. Webroot

  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Couldn't expect anything better from BB!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too bad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My system got hacked and virus swimming in my laptop

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to our support team ASAP so we can help you clean up your system: 1-866-612-4227 Webroot

  • Rated 1 out of 5 stars

    Webroot evaluation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not load on Mac-mini. Spent an hour plus with Geek Squad and no luck. Apparently not compatible with Apple. Gave up and spent another hour getting a refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    confused

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't know if I even did this right. so I'm screwed on that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good product but service is terrible !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is very fast on getting the money they charge for, but I have NOT been able to download the product or get any help from their customer service. Worst customer service I have ever recieved.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is not working it’s very slow I paid my money but it’s moving slow

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hope its worth the frustration

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This used to be an automatic add on with Total tech but very aggravating to get set up with new tech program

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Selling something not usable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold package with out product. The did not have product available. Waited for product to come in and product did not work. Then tried to keep the Monday for unused membership.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stuff

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I guess *********************************************

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for your kind words and taking the time to share your positive experience with us! We're thrilled to hear that you're satisfied with your purchase. Your feedback means a lot to us and serves as motivation for our team to continue providing excellent products and services. If you have any further questions or need any assistance in the future, please don't hesitate to reach out at https://www.webroot.com/us/en/support/contact

      We truly appreciate your support! Webroot

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually, I like this product. However, someone is hacking some of my accounts and at times trying to take over control of my mouse and computer. I run the antivirus constantly and it has not picked up this problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Security

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told that web root is not working anymore that it was jamming the works

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks could not install it on my computer! Oh well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I paid for this but I never got it. I’m confused!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess this does what it's supposed to do, but ever since I installed it, I've been having trouble with opening Google Chrome. That's basic. I need to be able to do that. I'm about ready to uninstall this and try another antivirus product.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi,

      I'm sorry you were unhappy using our free bundled software. We should work seamlessly with Chrome. If you have any issues please reach out to our free support through a ticket or over the phone. https://www.webroot.com/us/en/support/contact
      We hope you try us out again soon.
      Thanks Webroot

  • Rated 1 out of 5 stars

    webroot will infect you laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy said this was a good internet security for learners it very weak and it dont catch spyware or virus this company make a lot of money selling people infomation dont buy this or you get infected with virus buy avg or bit defender. ..

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thanks for the feedback. Webroot

  • Rated 2 out of 5 stars

    webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some sites slow to load since I switched to Webroot

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot