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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.7 out of 5 stars with 3060 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are satisfied with the Internet Security with Antivirus Protection, highlighting its effectiveness in providing internet security and protection. Users appreciate its ease of use, simple installation process, and its ability to operate efficiently in the background. Many also find the antivirus performance meets their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,060 reviews
  • Rated 1 out of 5 stars

    dont buy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive spent a couple hours trying to get the download to work sugguest you don't buy....... the code with the purchase that was emailed to me doesn't work and tech support isn't getting back to me.... go with another software

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad service bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot seems to do what it's supposed to, however the new Geek Squad service was a disaster for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! Too Mach trubble to have this protection. Webroot customer service wants too much personal information from you!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shop elsewhere !!! You've been warned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does nothing !!! Got infected the first week !!! We will see how good geek squad is at getting it fixed. I don't believe it, never had a computer of any kind this bad.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi, I'm sorry you were unhappy using our free bundled software. We hope you try us out again soon. Webroot

  • Rated 1 out of 5 stars

    Virus protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I didn’t like about this product is you try to protect your computer which you never used and they say it has more virus. So they want me to purchase more to fix … I don’t get it!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Computer security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have problems sending shares to my friends!!! They won` send and they keep saying try again later!!! But doesn`t work still!! I don`t seem to get what I`m paying for!!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Next

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just be cautious of your program. Mac book pro sucks

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Autopay 49.99 for a service that I have never used

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used and somehow they have me signed up for autopay for $49.99 a year

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesent seem to do much. Waste of money urx84x74x74x74z74x73z74z73z73z74z74z74x74x

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT HAPPY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid to have this computer fixed and it still is freezing up stopping in the middle of a search and taking 5-8 minutes to start up i will be taking it back.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please note you are currently reviewing your webroot 1 year subscription. If you are having issues with a laptop purchased from BestBuy, please reach out to their support team: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Code didn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unfortunately when I tried to use the code on my receipt it did not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What product?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was charged for this just fine but 5-6 weeks later i still havent recieved it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot sucks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is always knocking me off telling me everything is malicious. I can’t get into my Internet because it’s malicious anything about the computers malicious so it sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I do not plan on renewing it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has not help me with the problems that continue to affect my computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I cannot install. It keeps asking for me to pay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot install. It keeps asking for me to pay for renewal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad anti virus product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not help my computer in any way combat virus and malware. A complete waste of money and time, Get a name brand virus protection.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm sorry to hear you're unhappy with our bundled software - If you have any specific issues that you'd like to resolve, please contact the BestBuy support team: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the item webroot i was misslead from salesman

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wanted to be given permission to take over control of my phone. Buyer beware

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst money I ever spent! Does not work Doesn’t work on apple products No help at Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It didn’t work on my Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Web root anti virus doesn’t work on MS Surface ? No thanks

    No, I would not recommend this to a friend