Customer Ratings & Reviews

My computer was compromised and I contacted the geek squad since I have had this service since 2021. They advised me that the geek squad and the security product are now separate and I should have received a memo. I asked the gentleman ( supervisor) if I could speak to someone as I thought my system was hacked and very assertively advised me that I WILL HAVE AN APPOINTMENT BEFORE I CAN SEE OR TALK WITH ANYONE. I had no idea that I did not have security any longer. I did receive a call from the geek squad asking me if I wanted to renew and I said yes. No mention at that time that it was no longer an all inclusive product. I purchased web root and had it installed, however, it did not work correctly so I made a second appointment and that representative let me know it was not installed in my computer. The previous representative made 3 attempts to install and it never did (he was new). The 2nd rep installed the product and showed me how it worked. He was very thorough and made sure all my questions were answered. I appreciate that I was able to see someone who understood what I needed and how to fix it. I was so excited to join the geek squad in 2021, however, I do not share the same enthusiasm today.

This gives me piece of mind that my nieces laptop is protected while she is away at college

It is the only internet security I like and use. And it was easy to install

Excellent security, no problems or issues, I would buy again

It does its job without interrupting my laptop usage with annoying pop ups.

This is my first time using web root, it seems pretty good so far.

Works great been using for several years. I would recommend this product.

First time with webroot and very pleased with this anti virus

GREAT PRODUCT! No problems with it each time it was purchased.

Does very good job at cleaning my computer and preventing viruses

Gives me peace of mind. Thank you Best Buy for going me renew my subscription.

So far working, Good value for the price and can use on 3 Computers. Most of all the Geek Sq. Tech installed it but before checked my computer. Ran the program. Really Sharp Tech !

I feel a sense of security with Webroot. It's something I will continue to use.

Scans your computer often and protects you from harmful websites. A must have especially in the age where scammers are prevalent.

Great value and much needed. Customer service was very helpful

Webroot best security that I've found. Now on PC and phone.

The best anti-virus software on the market. It is very easy to use.

Works very well and fast. Plus it covers three devices total.

needed a new antivirus webroot was for the right price great internet security

Great product. Easy install and works great. Thank you