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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 2774 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the Internet Security with Antivirus Protection for its effective internet security and overall performance. Users find the software easy to use and install, and they value its unobtrusive background operation. Many customers highlight the very good service and protection it provides, along with its effective antivirus performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,774 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good antivirus Program!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would hate to be without it! Need to keep my electronics protected, and Webroot is my favorite and it hasn't let me down.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lenovo yoga

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo, yoga. My laptop was less than a month old and the keyboard malfunctioned. Had to get a new laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do everything that one needs in security software

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the better anti virus protection out there for the noney

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Restoring My Data after Crash!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had it installed in early June of this year, but don't know what it has done for me yet. I had recently suffered data corruption and data loss due to malware, and Webroot was added to clean up the mess, So far, I am only running into some different troubles.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears to be catching all of the bad coming in via emails. Runs a monthly analyst report which is nice as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noman land

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many viruses and scams are not detectable. I received too many strange Ads. I do feel unable to protect myself from these attacks. But BestBuy ask too much money to pay.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product. Service is always good and the protection and Best Buy help is outstanding. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was recommended to me by a service tech as the BEST security for computers today!! Purchased to use with a re-furbished Desktop. Was easy to install and provides superior protection! Excellent price for one year!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor service from Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told in the store they sold me this and for whatever reason it is not on my laptop and I have no way to install it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s great if I can use it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Webroot before and I love it. However the new laptop with Windows 11 won’t let me install it. So sad. Probably going to have to pay the Geek Squad to install it for me. I hadn’t anticipated that expense.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Upsell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because I was told by a store associate I needed it. After purchase and a few weeks later, I was told I didn’t need because I had also purchased the 1-year Total Protection

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 4 out of 5 stars

    Buy It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for 6 years very good . Easy to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use good value when you sign up fir the longer term

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was reasonable and it was downloaded in a reasonable timeframe.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Always more money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I would have to add more functions, which equals paying more money. I want protection. I can't make any clearer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    SAID IT ALL ABOVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAD A PDF FILE WITH MY PASSWORDS ON NY ICON SCREEN THAT I DID NOT GENERATE. THIS AFTER I DELETED A FILE CONTAINING PASSWORDS. HOW DID THIS HAPPEN WITH YOUR MONITORING?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    webroots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated for me to understand & print is too small for me to read comfortable.Surely, I'm not the only senior citizen w/diabetic retinaopathy? Long as it protects my computer from a virus, I'm happy.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Sorry to hear you were not happy with the Bundled software. If you have any support inquiries, please reach out to support for assistance: https://www.webroot.com/us/en/support/contact Webroot

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect Yourself Before You Wreck Yourself

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved this product and have not had any protection issues or overcrowding with alerts

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1st rule of sales: Make it easy to buy.They didn't

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not about the product. This is about the service from Best Buy. I spent two hours trying to buy this. Passed back and forth. First call, I said please call me next week and I will get the money in my house account. So, we made an appointment for Thursday. No one called. Then the next call was just total confusion. It should be an easy thing. It was not.

    No, I would not recommend this to a friend