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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 2775 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the Internet Security with Antivirus Protection for its effective internet security and overall performance. Users find the software easy to use and install, and they value its unobtrusive background operation. Many customers highlight the very good service and protection it provides, along with its effective antivirus performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,775 reviews
  • Rated 1 out of 5 stars

    very disapoynment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on sept last year i payd 49.99. and this year i paid 24.99 and still charge me again more

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sloopy Geek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new computer and while moving data from old to new they did not move Antivirus and I was hacked.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot is a decent program

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it will protect 3 computers. I’ve only been able to install in just one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know. Never loaded it. Staying with Norton from my old laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Title of what

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to it. It is slow with the functions

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product to buy Easy to use Must have Daily use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This is garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is not working it’s very slow I paid my money but it’s moving slow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Watch out for when buying a hard drive and getting

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never installed the free Webroot because I buy it for 5 devices on Amazon and for 2 years, no auto-renewal. I just got hit for this renewal for something I never installed from Best Buy, what a PITA. I purchasesd my 2 year software from Amazon in 2022, and they think I'm paying for this twice.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very basic anti-virus app. I didn't realize i'd have to upgrade for additional options like Chrome coverage and scan results.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi, I'm sorry you were unhappy using our free bundled software. We hope you try us out again soon. Webroot

  • Rated 1 out of 5 stars

    Where is it?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again I had so much "thrown" at me I know I spent a lot of money but have no idea for what.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hacked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was hacked within a month. Held for ransom. Not a very good for anti-virus, even if it were free

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Spend just a little more

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the bare minimum, I recommend getting the upgraded version

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t get this brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked the person that was helping me is this a brand good for my laptop and would it clean the virus and stop it from being slow he said yes that’s the best one. Not worth the money I paid for it my laptop still slow. I feel like I wasted my money on a product that don’t work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Security system review lt-down.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been getting so many pop-ups telling me my computer has been infected or hacked. I thought this internet security would stop these. It is very annoying.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trouble issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Mac book. After a few weeks of installation I began to have problems with it scanning my computer. I still have to contact geek squad about it but I wouldn’t recommend

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Sorry to hear you were not happy with the Bundled software. If you have any support inquiries, please reach out to support for assistance: https://www.webroot.com/us/en/support/contact Webroot

  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks could not install it on my computer! Oh well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER AGAIN!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to set it up on my computer because the code needed was printed on my receipt and the first part of the code was cut off because the receipt paper was not properly aligned. I purchased Malwarebytes online but I have not received a refund for the Webroot I can't use. My problem is not with WEBROOT BUT WITH BESTBUY!!!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Sorry to hear you were not happy with the Bundled software. If you have any support inquiries, please reach out to support for assistance: https://www.webroot.com/us/en/support/contact Webroot

  • Rated 1 out of 5 stars

    Inadequate to non-existent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like. If I could give it no stars, I would. Updated it and ran it every day, and wasn't good enough to catch the malware I tripped over soon after purchase, which caused a WHOLE lot of problems. The subscription auto-renews, which means I have to watch out for the renewal date. Will not in future even allow for free installment. Don't even bother with this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Security

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told that web root is not working anymore that it was jamming the works

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good only time will tell how good this product is.

    I would recommend this to a friend