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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 2775 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the Internet Security with Antivirus Protection for its effective internet security and overall performance. Users find the software easy to use and install, and they value its unobtrusive background operation. Many customers highlight the very good service and protection it provides, along with its effective antivirus performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,775 reviews
  • Rated 4 out of 5 stars

    Less problems than without this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not fully understand how/what it scans and, exactly, what it does to correct any suspicious data, etc that it finds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust Webroot all the way!!! Always ther to clean things up!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I paid for this but I never got it. I’m confused!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot evaluation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not load on Mac-mini. Spent an hour plus with Geek Squad and no luck. Apparently not compatible with Apple. Gave up and spent another hour getting a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Confidence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per technical staff, she has…If good enough for her….

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good product but service is terrible !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is very fast on getting the money they charge for, but I have NOT been able to download the product or get any help from their customer service. Worst customer service I have ever recieved.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Couldn't expect anything better from BB!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like it was not exactly as advertised. Didn't do what I expected. Only bought because it was comparable with chrome books

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lies, and lies

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE-- if your salesperson tells you this is part of the Total Tech program at a discount, that is only for 1 year. After that expect to pay the full price. The lies that Best Buy salespeople tell is unbelieveable!!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for the feedback. Webroot

  • Rated 2 out of 5 stars

    confused

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't know if I even did this right. so I'm screwed on that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Selling something not usable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold package with out product. The did not have product available. Waited for product to come in and product did not work. Then tried to keep the Monday for unused membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too bad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My system got hacked and virus swimming in my laptop

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to our support team ASAP so we can help you clean up your system: 1-866-612-4227 Webroot

  • Rated 2 out of 5 stars

    Stuff

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I guess *********************************************

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for your kind words and taking the time to share your positive experience with us! We're thrilled to hear that you're satisfied with your purchase. Your feedback means a lot to us and serves as motivation for our team to continue providing excellent products and services. If you have any further questions or need any assistance in the future, please don't hesitate to reach out at https://www.webroot.com/us/en/support/contact

      We truly appreciate your support! Webroot

  • Rated 2 out of 5 stars

    Hope its worth the frustration

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This used to be an automatic add on with Total tech but very aggravating to get set up with new tech program

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually, I like this product. However, someone is hacking some of my accounts and at times trying to take over control of my mouse and computer. I run the antivirus constantly and it has not picked up this problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! Too Mach trubble to have this protection. Webroot customer service wants too much personal information from you!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    webroot will infect you laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy said this was a good internet security for learners it very weak and it dont catch spyware or virus this company make a lot of money selling people infomation dont buy this or you get infected with virus buy avg or bit defender. ..

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thanks for the feedback. Webroot

  • Rated 1 out of 5 stars

    dont buy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive spent a couple hours trying to get the download to work sugguest you don't buy....... the code with the purchase that was emailed to me doesn't work and tech support isn't getting back to me.... go with another software

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad service bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot seems to do what it's supposed to, however the new Geek Squad service was a disaster for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some sites slow to load since I switched to Webroot

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot