Customer Ratings & Reviews
- Model:
- WEB803800V039
- SKU:
- 6238725
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Internet Security with Antivirus Protection for its effective internet security and overall performance. Users find the software easy to use and install, and they value its unobtrusive background operation. Many customers highlight the very good service and protection it provides, along with its effective antivirus performance.
This summary was generated by AI based on customer reviews.
Difficult
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess this does what it's supposed to do, but ever since I installed it, I've been having trouble with opening Google Chrome. That's basic. I need to be able to do that. I'm about ready to uninstall this and try another antivirus product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hi,
I'm sorry you were unhappy using our free bundled software. We should work seamlessly with Chrome. If you have any issues please reach out to our free support through a ticket or over the phone. https://www.webroot.com/us/en/support/contact
We hope you try us out again soon.
Thanks
Autopay 49.99 for a service that I have never used
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used and somehow they have me signed up for autopay for $49.99 a year
No, I would not recommend this to a friendShop elsewhere !!! You've been warned.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does nothing !!! Got infected the first week !!! We will see how good geek squad is at getting it fixed. I don't believe it, never had a computer of any kind this bad.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Hi, I'm sorry you were unhappy using our free bundled software. We hope you try us out again soon.
Webroot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesent seem to do much. Waste of money urx84x74x74x74z74x73z74z73z73z74z74z74x74x
I would recommend this to a friendCode didn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unfortunately when I tried to use the code on my receipt it did not work
No, I would not recommend this to a friendVirus protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I didn’t like about this product is you try to protect your computer which you never used and they say it has more virus. So they want me to purchase more to fix … I don’t get it!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support for assistance: 1 (888) 237-8289
What product?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was charged for this just fine but 5-6 weeks later i still havent recieved it
No, I would not recommend this to a friendComputer security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have problems sending shares to my friends!!! They won` send and they keep saying try again later!!! But doesn`t work still!! I don`t seem to get what I`m paying for!!!!!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to Webroot support for assistance: https://www.webroot.com/us/en/support/contact
I do not plan on renewing it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item has not help me with the problems that continue to affect my computer.
No, I would not recommend this to a friendNext
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just be cautious of your program. Mac book pro sucks
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for assistance: 1 (888) 237-8289
NOT HAPPY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid to have this computer fixed and it still is freezing up stopping in the middle of a search and taking 5-8 minutes to start up i will be taking it back.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please note you are currently reviewing your webroot 1 year subscription. If you are having issues with a laptop purchased from BestBuy, please reach out to their support team: 1 (888) 237-8289
I cannot install. It keeps asking for me to pay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot install. It keeps asking for me to pay for renewal.
No, I would not recommend this to a friendRetired
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the item webroot i was misslead from salesman
No, I would not recommend this to a friendWebroot sucks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot is always knocking me off telling me everything is malicious. I can’t get into my Internet because it’s malicious anything about the computers malicious so it sucks
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
stops after a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month it stops and wants you to upgrade
No, I would not recommend this to a friendIt didn’t work on my Surface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Web root anti virus doesn’t work on MS Surface ? No thanks
No, I would not recommend this to a friendBuyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wanted to be given permission to take over control of my phone. Buyer beware
No, I would not recommend this to a friendbad anti virus product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not help my computer in any way combat virus and malware. A complete waste of money and time, Get a name brand virus protection.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry to hear you're unhappy with our bundled software - If you have any specific issues that you'd like to resolve, please contact the BestBuy support team: 1 (888) 237-8289
Awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst money I ever spent! Does not work Doesn’t work on apple products No help at Best Buy
No, I would not recommend this to a friendLc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problem with the product purchased. But took to much space on computer
No, I would not recommend this to a friend