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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.7 out of 5 stars with 3060 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are satisfied with the Internet Security with Antivirus Protection, highlighting its effectiveness in providing internet security and protection. Users appreciate its ease of use, simple installation process, and its ability to operate efficiently in the background. Many also find the antivirus performance meets their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,060 reviews
  • Rated 3 out of 5 stars

    IT WAS CRAP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DID NOT LIKE IT. IT KEEP SHUTTING DOWN MY INTERNET.AFTER I UNINSTALLED IT THING WENT BACK TO NORMAL.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok just use what is in windows 11 it was all they needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1st rule of sales: Make it easy to buy.They didn't

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not about the product. This is about the service from Best Buy. I spent two hours trying to buy this. Passed back and forth. First call, I said please call me next week and I will get the money in my house account. So, we made an appointment for Thursday. No one called. Then the next call was just total confusion. It should be an easy thing. It was not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Sure Yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to see this working yet. I'll let you know when I have noticed a difference.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Why ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep getting a reminder that my subscription is due to expire. What's the. Problem?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine on my laptop but cannot successfully install on a samsung tablet. Disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't catch the virus that attacked my computer but my other did caught it and it didn't wreck my computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish it was for a whole year

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free with my laptop purchase. I'm okay with Webroot but there is some better security products out there.bbi with it was free for a year and not 6 months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok. I had hackers try to get in. Ddidnt stop them. Had to call Geek Squad to get help. Had to pat 500.00 for securitty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    webroot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure that is completely protecting my laptop. I still have some issues with my laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buys 1 year plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales guy told me with that protection plan they also help with other electronics equipment and will come to your home for free if i needed with home electronics. Totally a lie when i called to help with a home electronics they said there would be a 79.00 charge. After asking him personally he said the company making some changes in the past few weeks. I said they should inform the sales staff about the changes and wow 2 weeks. Also they want you to make an appointment even when there not busy and no other customers are at the counter. I told my neighbors about there policy change after i just recommended best buys the week before. They thanked me and will not be signing up

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm sorry to hear that you're disappointed with your purchase. We value your feedback and take it seriously.

      Please contact our product support team at https://www.webroot.com/us/en/support/contact and if you could provide more details about what specifically went wrong, we would appreciate the opportunity to address the issue and make things right. Your satisfaction is important to us, and we're committed to ensuring a positive experience for our customers. Please reach out to our customer support team, and we'll do our best to assist you promptly. Webroot

  • Rated 3 out of 5 stars

    Waiting to see that I have it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I have it it will be great but not for sure that I do with all the charges and corrections that have been happening

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Abstract Coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know if I will coverage. Its online and I just dont knkw if I like it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned! #1. Couldn’t bring my computer to the store, #2. Don’t understand computer stuff. #3. Was disappointed to have waisted my time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not A fan. Is 0 Stars an option? I got severely hacked 2 weeks after install. I kept "scanning" and told no threats found.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Removed WEBROOT, and the computer started working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a virus from Webroot, called Spectrum, and they said Webroot is preventing you from signing on and connecting to the internet, and causing the internet to be slow. I remove it, and computer started working. I need

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Has additional charges

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t needed but was advised to get. Then then requested additional payment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap price basic protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average protection but cheap than other product in the market

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would not install correctly on my newly purchased computer. I spent an hour and a half with the geek squad techs and they finally just removed it from my computer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    pop ups pop ups pop ups and more pop ups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only 1 month into using this program. no virus yet. pop ups are multiply by the day

    No, I would not recommend this to a friend