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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.7 out of 5 stars with 3060 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are satisfied with the Internet Security with Antivirus Protection, highlighting its effectiveness in providing internet security and protection. Users appreciate its ease of use, simple installation process, and its ability to operate efficiently in the background. Many also find the antivirus performance meets their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 3,060 reviews
  • Rated 3 out of 5 stars

    Webroot internet security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works okay, but not my first choice. It can be annoying at times with notifications.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No real help

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't connect to my MS Surface, which was the reason for purchase. Online support is garbage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jury is still out. I have no idea how good it is or isn't.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is ok I guess but I still haven’t figured out how to add it to my phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    review for webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very satisfied, my laptop not giving me what I expect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Renewed in error

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an automatic renewal for Webroot. I did not know that I already had Norton on my machine and renewed Webroot. I will not renew next year. I would like a refund if possible.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 3 out of 5 stars

    internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not like ...............................................

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fix the problem!!!!!!!!!!!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have tried many times to put it on our ipad and can't. So fix the problem !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No more worries

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had it long enough but am happy with cost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to install- No refund

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to install this program on a new Chromebook because you have to jump through hoops installing it from the Chrome App Store, then you have to set up an online account with Webroot. It just doesn’t work. It’s a long, drawn out process. I tried to install it and get it to work for hours. When I contacted Best Buy through customer service chat they refused to give a refund. The agent cited their customer policy, and when I told her the product was cr_p she threatened to disconnect my chat. I am out the entire amount of the Webroot software as it doesn’t work properly on Chromebook PLUS I also read that Chromebook doesn’t get viruses so there was no reason for me to purchase it in the fist place. I am a long time Best Buy customer and I got burned on this purchase.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Sorry to hear you were not happy with the Bundled software. If you have any support inquiries, please reach out to support for assistance: https://www.webroot.com/us/en/support/contact Webroot

  • Rated 2 out of 5 stars

    help would be nice without another web site to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to download no support want to cancel!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Use with caution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screws up Windows 10 screen display to less than full screen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think it is good. I still have the same issue Ib want to cancel

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lenovo yoga

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo, yoga. My laptop was less than a month old and the keyboard malfunctioned. Had to get a new laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible experience trying to install had to have best buy install on both computers. Why did I need to install when I paid you for Webroot?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot is a decent program

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it will protect 3 computers. I’ve only been able to install in just one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very disapoynment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on sept last year i payd 49.99. and this year i paid 24.99 and still charge me again more

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Title of what

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to it. It is slow with the functions

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted my money on internet security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a HP touch screen laptop. I also purchased the Web root security. It wouldn't download to the laptop. In order to get security for the laptop it had to be purchased from a trusted source, which was Microsoft store.I totally wasted $ money. The laptop runs in S mode.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even after Best buy has installed this, my computor continues to get messages I cant get rid of stating that I need to renew.

    No, I would not recommend this to a friend