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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.7 out of 5 stars with 3060 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers are satisfied with the Internet Security with Antivirus Protection, highlighting its effectiveness in providing internet security and protection. Users appreciate its ease of use, simple installation process, and its ability to operate efficiently in the background. Many also find the antivirus performance meets their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,060 reviews
  • Rated 1 out of 5 stars

    more money every time I turn around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially told my yearly best buy coverage included this. Now it doesn't. Feel like I'm being nickle and dimed by BB for all my purchases. Not sure how to get webroot on remaining devices purchased in past 6 months at BB.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sloopy Geek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new computer and while moving data from old to new they did not move Antivirus and I was hacked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    REVIEW Webrootd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got talked into this product by online support. I don't think it does much. I have a year subscription, i will see. On the plus side it doesn't use a lot of system resources.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know. Never loaded it. Staying with Norton from my old laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the get-go, this car did not work. It's a waste of money of time. I would not recommend this to people aroun i'm glad I got my refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hacked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was hacked within a month. Held for ransom. Not a very good for anti-virus, even if it were free

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product to buy Easy to use Must have Daily use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very basic anti-virus app. I didn't realize i'd have to upgrade for additional options like Chrome coverage and scan results.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi, I'm sorry you were unhappy using our free bundled software. We hope you try us out again soon. Webroot

  • Rated 1 out of 5 stars

    Watch out for when buying a hard drive and getting

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never installed the free Webroot because I buy it for 5 devices on Amazon and for 2 years, no auto-renewal. I just got hit for this renewal for something I never installed from Best Buy, what a PITA. I purchasesd my 2 year software from Amazon in 2022, and they think I'm paying for this twice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Where is it?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again I had so much "thrown" at me I know I spent a lot of money but have no idea for what.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the antivirus for my laptop dropped off my laptop for the geek squad to install, picked it up and would complete the install returned for refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Trouble issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Mac book. After a few weeks of installation I began to have problems with it scanning my computer. I still have to contact geek squad about it but I wouldn’t recommend

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Sorry to hear you were not happy with the Bundled software. If you have any support inquiries, please reach out to support for assistance: https://www.webroot.com/us/en/support/contact Webroot

  • Rated 2 out of 5 stars

    Security system review lt-down.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been getting so many pop-ups telling me my computer has been infected or hacked. I thought this internet security would stop these. It is very annoying.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Payed too much.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my mac air said $11'99 I payed $40.00 for only 1 year?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Spend just a little more

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the bare minimum, I recommend getting the upgraded version

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER AGAIN!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to set it up on my computer because the code needed was printed on my receipt and the first part of the code was cut off because the receipt paper was not properly aligned. I purchased Malwarebytes online but I have not received a refund for the Webroot I can't use. My problem is not with WEBROOT BUT WITH BESTBUY!!!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Sorry to hear you were not happy with the Bundled software. If you have any support inquiries, please reach out to support for assistance: https://www.webroot.com/us/en/support/contact Webroot

  • Rated 1 out of 5 stars

    Don’t get this brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked the person that was helping me is this a brand good for my laptop and would it clean the virus and stop it from being slow he said yes that’s the best one. Not worth the money I paid for it my laptop still slow. I feel like I wasted my money on a product that don’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inadequate to non-existent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like. If I could give it no stars, I would. Updated it and ran it every day, and wasn't good enough to catch the malware I tripped over soon after purchase, which caused a WHOLE lot of problems. The subscription auto-renews, which means I have to watch out for the renewal date. Will not in future even allow for free installment. Don't even bother with this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good only time will tell how good this product is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Less problems than without this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not fully understand how/what it scans and, exactly, what it does to correct any suspicious data, etc that it finds.

    I would recommend this to a friend