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$49.99

Customer reviews

Rating 4.7 out of 5 stars with 3000 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers are satisfied with the Internet Security with Antivirus Protection, highlighting its effectiveness in providing internet security and protection. Users appreciate its ease of use, simple installation process, and its ability to operate efficiently in the background. Many also find the antivirus performance meets their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,000 reviews
  • Rated 1 out of 5 stars

    BILLED TWICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS BILLED TWICE FOR THIS RENEWAL WEBROOT SECURITY!!!!!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not download, it says ready to download but it will not download.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Key code didn't work. I need a refund. I would give zero stars if I could.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    I've bought on the 28TH of De. and again on 1/2/19

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bad service! no activation at all just keep telling me to renew and pay!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact. Webroot

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made everything harder and it is not doing its job I do not feel protected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suck, can upload it or use it, wouldn't recommend it

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for the feedback and please stay safe out there! Webroot

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    webroot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it performs well & runs seemlessly in the background. Works great for our small office needs

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Webroot - NOT user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection may be great, but getting the system in to your devices is another story. I had to spend TOO MANY hours on the phone with support, being transferred from one rep to the next. I finally got it on two devices. No telling what will happen when I try to add it to the third.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    wouldn't recommend for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wouldn't recommend for an apple product it seems to slow down the performance

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      This is definitely not an expected result! Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Webroot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless! Does not do anything new or helpful. Not recommended.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thanks for the feedback Webroot

  • Rated 1 out of 5 stars

    A review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use that, it came with a printer, returned.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Sorry to hear you were not happy with the Bundled software. If you have any support inquiries, please reach out to support for assistance: https://www.webroot.com/us/en/support/contact Webroot

  • Rated 1 out of 5 stars

    help downloads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. If could download it, I might give a better review.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Pros mentioned:
    Antivirus performance, Protection

    Rated 5 out of 5 stars

    Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know theres protection on our computer that actually protects

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not a good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    complicated not easy for me to install. i do not recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Webuprooted

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t do any blocking by default of any site, incredibly difficult interface for a novice user

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for the feedback. Webroot

  • Pros mentioned:
    Antivirus performance

    Rated 5 out of 5 stars

    Antivirus protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job I've purchased it for. The antivirus program automatically starts as needed and lets me know what is happening on my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Praise for Best Buy Geek Staff!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Culver City Best Buy staff member Sterling did a first rate job in helping me purchase and activate Webroot. I thought I had a virus. He was able to help me understand what was really going on with my computer. He fixed it and helped me get Webroot so that I could have Antivirus protection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes Good Cents!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made this purchase when I bought my laptop. Good price and hasn’t let me down! Be sure to look/accept their email so you don’t miss the renewal email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer virus protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my computer several years ago, I was assured that Windows would provide all the virus protection I needed, so I dropped my subscription. Unfortunately, that wasn't true, so I purchased a new subscription. it did wonders for my computer's speed and eliminated nearly all the annoying pop-up's that I had been dealing with. I recommend it highly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Webroot purchase and installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I renewed my annual subscription of Webroot, TotalTech agents reinstalled the software on my 3 laptops with skill, friendliness and patience towards this senior citizen.

    I would recommend this to a friend