Customer Ratings & Reviews

I found this product to meet the need of what I needed it for and the customer service in store was great as well

Excellent internet security system. Always part of Geek Squad plan in the past.

Im sure it is keeping my computer clean and healthy.

Geek squad personnel are reliable, dependable, knowledgeable and very professional. They serviced my laptop accurately and promptly. I’m very pleased of their service.

The service was excellent. All of my questions were answered.

I love the service it's very helpful and I need it for my computer

My computer was compromised and I contacted the geek squad since I have had this service since 2021. They advised me that the geek squad and the security product are now separate and I should have received a memo. I asked the gentleman ( supervisor) if I could speak to someone as I thought my system was hacked and very assertively advised me that I WILL HAVE AN APPOINTMENT BEFORE I CAN SEE OR TALK WITH ANYONE. I had no idea that I did not have security any longer. I did receive a call from the geek squad asking me if I wanted to renew and I said yes. No mention at that time that it was no longer an all inclusive product. I purchased web root and had it installed, however, it did not work correctly so I made a second appointment and that representative let me know it was not installed in my computer. The previous representative made 3 attempts to install and it never did (he was new). The 2nd rep installed the product and showed me how it worked. He was very thorough and made sure all my questions were answered. I appreciate that I was able to see someone who understood what I needed and how to fix it. I was so excited to join the geek squad in 2021, however, I do not share the same enthusiasm today.

No more worries or concerns about hackers trying to access our computer.

So far, it is performing as advertised. Very active and aggressive protecting my computer; but does not interfere with my gaming connection. I'd buy it again.

I had this installed on my laptop. It works very well.

I feel that my computer is well protected. Also it was a great value.

This anti virus protection is worth the money. It protects my computer and scans as advertised

The antivirus program does the job and was easy to install.

excellent, have used it several years, does protect the laptop

Webroot' successfully reviews our devices and warns when we have a threat.

Webroot is the best anti-virus protection we have ever used. We never have had any problems. Would recommend this product over Norton or McAfee, both of which we have used.

does a great job, has spotted several viruses. price is a good value

This antivirus was recommended by the Best Buy employee that helped me pick out my new laptop. It gives me piece of mind. I also installed it on my tablet.

Feel great that it is loaded on my computer and phone.

Almost everything was repaired and I was happy to have a good program to protect my computer. Thank you.