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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 85 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the Premium Antivirus Protection for its overall performance and ease of use, highlighting its dependability and strong security features. The identity protection feature, handled by Allstate, is also appreciated, along with the straightforward installation process and fast scan speeds. However, some customers have noted the absence of a firewall and expressed that the user interface could use an update.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 85 reviews
  • Rated 5 out of 5 stars

    Ben Chaney

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed haven't had adequate time to write a review. I like this product because its reasonably price and cover the same computer security without complication to the customer. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for computers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use. I have put it on 3 devices so far. It does not work on ipads or phones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot Premium

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Webroot for the past several years and have had no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection by Webroot

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it on 2 computers and I have not had any problems thank God, but feel safe with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would like recommendations to buy for pc protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like recommendations to buy for pc protection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be good antivirus software. Will install it on my devices and hope it is reliable. I would recommend it If it successfully blocks and prevents virus, malware and other threats.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Charles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I think the product is great and it is better than the last software I had on my laptop. My laptop is much faster as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Identity protection

    Rated 5 out of 5 stars

    safety

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very dependable with strong security features and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot premium

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a good antivirus for your PC or phones, webroot is the way to go. Been a webroot customer for 10 years. Customer service is always there to help should you have issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working and protecting our phones and equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Webroot AntiVirus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to download on multiple devices

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work the product is well worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and you can install on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Webroot virus prevention

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, easy to install and can put it on multiple computers and phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to me. Using at my home. Best Buy installed. Wish it covered more than one identity.

    I would recommend this to a friend
  • Pros mentioned:
    Identity protection

    Rated 5 out of 5 stars

    Webroot Premium Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed the protection that Webroot Premium has provided for all of my devices. The Allstate Identity protection is an added plus. This product was a good value for everything that is included. Setup was easy with the Geek Squad's assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used webroot, never had problems with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it you add to other devices for protection up 10 per box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection is Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using WEBROOT for years, I believed it's better than Norton and McAfee. I have always relied on this product, keeping all my devices safe. Thank you you're the Best on the market as far as I can tell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Webroot review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to load and easy to use. Very good value.

    I would recommend this to a friend
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