Customer Ratings & Reviews
- Model:
- F7C063
- SKU:
- 5711458
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the Mini WiFi Smart Plug's ease of use and compatibility with various smart home systems as significant advantages. Many appreciate its compact size and the generally positive experience with setup and performance. However, some users report occasional connectivity problems and suggest improvements to the accompanying app. The response time is also mentioned as an area needing attention by some customers.
This summary was generated by AI based on customer reviews.
Could not set up device.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app for setup is outdated and impossible to use. I tried to set it up with an up to date Samsung and an up to date I phone and both were unable to set up the wemo smart plug for to all of the hoops the device makes you jump through to do a simple set up.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Growguy,
If you’re using an outdated Wemo App, we recommend to uninstall it and download/install the latest version from Google Play or App Store. Also, check if the 2.4GHz network is set to broadcast as the device may have difficulties in connecting if it's hidden. Make sure as well that it gets an optimum connection, if not, try moving it closer to the router. If that won't help, please get in touch with us at WemoCares@belkin.com with your contact details and a link to this review so we can have our Escalation Engineers contact you for assistance.
Regards,
Rosalyn
Wemo Support
Don't Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a secure Smart Plug. I could see and control two other plugs that didn't belong to me. I could also see 2 other people on my app that had control over my plug! Highest level of tech support told me they couldn't fix the issue. I took the plug back the same day. Don't buy it!
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Golfer123,
The security of your Wemo Device is dependent on your router as it already part of the Wi-Fi network once installed. We'd be glad if you will share with us your Ticket Number at WemoCares@belkin.com for us to have a better understanding of your case so this won't happen again. Indicate the link to this review for reference.
Regards,
Jay
Wemo Support
App is awful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not matter how good the hardware is ...if their app to access the hardware is substandard. The WEMO app often does not work, just spins and if you look at all the review sites it is the same situation. An awful app. Not recommended.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello, km5er,
If the Wemo App does not load, then try to force close the app, and re-launch it. Make sure to use the updated version, and you can email us at WemoCares@belkin.com so we can have our Product Experts help you. Send along with your contact info and the link of this review, for our reference.
Regards,
Elyza
Wemo Support
it was ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if you can get it to connect to the app it works great
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi Tman,
We appreciate your posting this review. Feel free to email us at WemoCares@belkin.com should you encounter any troubles with your Wemo device. Our Escalation Engineers would love to be of help.
Regards,
Klaudette
Wemo Support
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Will only buy amazon in the future.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello JMatt,
We don't want you to feel that way. Share with us at WemoCares@belkin.com the challenge that you've experienced with the Wemo Mini; we'll have our Escalation Engineers look into it. Include the link to this review and your phone number.
Regards,
Princes
Wemo Support
Great idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product stopped working and will need to return in the near future.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
It's quite unfortunate that the Wemo device has stopped working. Don't worry, we'll help you sort this out. Send us your contact details and the link to this post at WemoCares@belkin.com and we'll have our Escalation Engineers assist you with the device.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
Connection sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned multiple Wemos and everyone of them I’ve had problems with connecting after I’ve set them up, I hate this product and wouldn’t recommend if you need a reliable smart plug, you would be better off with the Amazon version
No, I would not recommend this to a friendIdk bout it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't really get it to work with my electronics
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Matt,
Get in touch with us at WemoCares@belkin.com so that we can have our Second Level Technicians assist you in getting the Wemo Mini working with your devices. Don't forget to include your contact details and the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
App keeps crashing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is hard to set up because the app to program it keeps crashing.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Ddhhll,
It's odd that the Wemo app keeps crashing during setup. As long as the Wemo app's version is 1.18, then it shouldn't be a problem. Please email us your contact information at WEMOCares@belkin.com so we can get you over to our Wemo experts. They'll further check what's causing this to happen and help you get the Wemo Mini Smart Plug to work as expected. Indicate the link to this review for our reference.
Regards,
Kristine
WEMO Support
Hands free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ghosts are now in our house turning things on and off
I would recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Andrewluck,
We'd like to know more about this. Please email us the details at WemoCares@belkin.com along with your contact details and a link to this review so we can have our Escalation Engineers look into this.
Regards,
Rosalyn
Wemo Support
Does not stay connected on WIFI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2, setup both then there is an update available and so I updated 1 and didn't want to connect to the WIFI. The 2nd one I didn't update and it also would loose connection to the WIFI. I didn't like it, it was a hassle trying to re-connect to the WIFi and returned them both.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Mqntfit,
The Mini Plugs should normally have a stable wireless connection once configured. In your case, there could be factors that affected it. To help you isolate this, please email us at WemoCares@belkin.com with your phone number and the link to this post so we can have our Experts assist you further.
Regards,
Irish
Wemo Support
Good Try
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This company tried really hard but failed big time.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
We'd like to hear more about your review so we can hopefully turn your impressions around. Email the details at WemoCares@belkin.com and one of our Escalation Engineers will assist you from there. Please include the link to this post for our reference.
Regards,
Klaudette
Wemo Support
it was difficult to sync
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.attempted several times to sync it with TV and failed
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
Get in touch with us at WemoCares@belkin.com and we'll have our Second Level Technicians assist you with what you are trying to accomplish. Don't forget to include your contact details and the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
it was difficult to sync
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was to complicated to sync with the playstation
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, rosierod.
Your feedback for the Wemo Mini has certainly gotten our attention. We'd like to understand your desired setup better. Please message us at WemoCares@belkin.com with your full contact details and the link to your post for easy reference.
Hoping to hear from you soon.
Harvey
Wemo Support
Worst ever!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 other makes of WiFi outlet switches and these are the absolute worst. Can't set up or update via a Samsung S8, can't update remotely, they freeze up with out updates, and their tech support is ineffective and unresponsive.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, GammaPi,
That's not the kind of experience we want you to go through with the Wemo Insight. Please email us at WemoCares@belkin.com and we'll have this matter taken care of by our Escalation Engineers. Include the link to this review and your phone number for easy reference
Regards,
Carl
Wemo Support
Didn’t work at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with a video Google Home. I didn’t realize that I had to download a completely different App to even use it. Well not even that worked. Couldn’t connect it to my phone OR my Google Home. Complete waste of money.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Chris,
Setting up the Wemo Mini should be easy using the latest Wemo app and should be compatible with the latest Android or iOS version. For isolation, try to use a different smartphone and, try to force close and re-launch the Wemo app.
Let us know the results at WemoCares@belkin.com with your contact details and the link to this review for our quick reference and, we'll have our Escalation Engineers assist you with the setup.
Regards,
Jan
Wemo Support
Poor substitute for the original product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this assuming it would control the 4 original bulbs I have installed but the hub is no longer serviced and is not available any more. This item only turns on a switch built into the device and nothing else. Very disappointing.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi,
This is a strange for the Wemo Mini Switch since you should be able to control it through the app. Allow us to have our Second Level Technicians get in touch with you for further assistance.
Just send us your contact details at WemoCares@belkin.com along with the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
Will not pair with Google Assistant
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart plug will only work with Apple Home Kit or the Wemo App. After many, many tries, Google Assistant will not accept it.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, MrLee,
The Wemo Mini is also compatible with Google Home. Check if your phone or tablet has remote access and try accessing the Mini remotely. If you can, reboot the modem and router then try linking the Mini again. If that won’t help, get in touch with us at WemoCares@belkin.com so our Escalation Engineers can lend you a hand. Include your contact information and a link to this post as our reference.
Regards,
Rosalyn
Wemo Support
Huge waste of money and time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good: Very practical. Bad: Set up was time consuming and tricky! App is horrible! Overall experience is very negative! Do not buy and tell others!
No, I would not recommend this to a friendDid not work with my Google Home Device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this with a Google Home device and it could not pair with it. It did work with my cell phone but the reason I purchased it was to control it with my Google home. I returned it and got my money back.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Billdo,
Your experience has caught our attention as the Wemo Mini Smart Plug should work with Google Home. Our Wemp experts could have checked the unit and helped you get this integration to work as expected. Should you need assistance with your other Wemo devices, please reach out to us at WEMOCares@belkin.com anytime.
Regards,
Kristine
WEMO Support