Customer Ratings & Reviews
- Model:
- F7C059
- SKU:
- 5794511
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the Wi-Fi Smart Dimmer Switch (2-Pack) for its ease of use and simple installation process. The dimmer switch is also appreciated for its dimming capabilities and compatibility with Alexa. However, some customers have expressed concerns about its compatibility, price, and size.
This summary was generated by AI based on customer reviews.
Not working as intended - not dimming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased a WeMo Dimmer today and installed it as directed. Works perfect as a WeMo switch. Light is dimmed, not able to increase. All LED lights, working just fine with previous digital dimmer. Luckily, I did not buy more than one. Had good experience with WeMo plugs and switches, really disappointed in the dimmer though. If limited to BMW LED bulbs, then it should be specified outside of box, in bold letters...if I cannot figure it out tomorrow, will go back to BestBuy on Friday.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, George,
It is possible that the Dimmer just needs to be recalibrated. Get in touch with us at [email protected] so we can have our Escalation Engineers assist you. Indicate your contact information and a link to this review as a reference.
Regards,
Rosalyn
Wemo Support
Stops working every couple of months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The switch is fine when it works, but every couple of months it stops working. Won't respond to physical button presses nor the app. It won't reset either. The only way to get it going again is to flip the circuit breaker. It does come back up after that, but having to reset it every couple of months is unacceptable. There is a thread on their support site on this issue. Seems a bunch of people have had similar problems.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Mark,
Please get in touch with us at [email protected] so we can have our Escalation Engineers investigate this matter. Indicate your contact details and a link to this review for reference.
Regards,
Rosalyn
Wemo Support
Disappointed in Voice Control
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The app works well; however if you plan on using this with "Alexa" via voice control....it will work about 50% of the time. I have contacted tech support and not had much success with that route. For the cost I am really frustrated with this process. I have removed device and added again, updated firmware, enabled skilled etc..... still about 50% of the time it works with voice control. If you need to only use with their app then you should be good.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Update,
It looks like you have gone through some steps with our Support team. To assist you further, email us the case number from the team so that our Experts can assist you further. Please also indicate your phone number and the link to this post for our reference.
Regards,
Irish
Wemo Support
- Cons mentioned:Compatibility
Poor quality control
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one did not work I had to pay an electrician twice to have one that would work
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi, Tony90703,
It's quite unfortunate about what you experienced with our device. Is your 2nd Wemo DImmer working as expected? If you need further assistance, feel free to get in touch with us at [email protected].
Have a good day!
Regards,
Thaddeus
Wemo Support
Dimmer often freezes...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dimmer often freezes and stops working when it does. It is very annoying to have the dimmer stay off or turned on. The only way to reset the Dimmer is to use the breaker to turn the power off in my room.
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hi Sola,
This is an unusual behavior for the Wemo Dimmer. Allow us to have our Second Level Technicians get in touch with you for further troubleshooting.
Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Wemo Support
Massively disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dimmer after already owning 11 other wemo light switches. Didnt work tech support was horrible and said they would escalate the issue up to teir 2 support and never heard back
No, I would not recommend this to a friendBrand response from BelkinStaff
Posted .Hello, Ksal77,
Totally not the kind of experience we want you to go through. Allow us to check on your record and have our Escalation Engineers assist you, shoot us an email at [email protected] with your case number, phone number, and the link to this review.
We'll have this taken care of.
Regards,
Princes
Wemo Support
Returned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy salesperson recommended this product to be used with apple HomeKit. Needs hub. Returned and ordered Leviton dimmer from Amazon. Fantastic!
No, I would not recommend this to a friend