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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 831 reviews

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86%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, ease of use, and smart TV features of the 50" Class LED HDTV. Many also appreciate the size and lightweight design. However, some users report issues with the remote control's usability, a limited selection of apps, and occasional internet connectivity problems. A few customers also mentioned that the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 41 reviews
  • Rated 1 out of 5 stars

    Garbage TV!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again will I ever purchase this piece of garbage !!! I brought this tv less than 6 months ago and it doesn't work! Got it for my new apt so I didn't take it out the box til the beginning of Aug and already it stopped working! Smh And of course Best Buy won't let me exchange it for a working tv!!! Hundreds of dollars wasted!!!!! DO NOT BUY THIS TV!!! Still has the plastic on the tv! Smh

    No, I would not recommend this to a friend
  • Cons mentioned:
    Turn on time

    Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is terrible..it takes 4 or 5 times to turn on..its always loading

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Internet connectivity

    Rated 1 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the tv the guy said u can download other apps Hulu etc, turns out....ya can't! Then the tv just goes to this weird discolored screen randomly when watching it. It disconnects its self from the internet sometimes too even with an Ethernet cord attached. Has a good picture but that's about it. I wish I hadn't hung it up right away or I would have taken if back and got something way better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke-Returned-Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV, within 10 days it didn't turn on anymore. Took it back and they didn't have any others. So we exchanged it for a Hisense TV. Now we are glad the Westinghouse broke. The other TV is so much better. Don't waste your money on the Westinghouse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on a Deal of the Day and it would not stay on. I searched and found it was a common problem. The guys at the Store laughed when I told them I had to return it, because they have so many returned. Do not buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV kept kicking my sound bar off every time I was watching TV so I returned the TV.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Apps

    Rated 1 out of 5 stars

    Not a smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold this tv thinking I could download apps like every other smart tv. It only comes with the programmed 4 apps I had to go out and spend money on a fire stick. If I would have known that I would have bought a cheaper bigger tv and then bought fire stick. Not happy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Apps

    Rated 1 out of 5 stars

    A little disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were not any reviews to read before I purchased the TV. Great price on sale but I guess you get what you pay for...The picture quality is not good and not many apps for a smart tv. I eventually returned the tv and purchased a Sharp Roku Smart TV...love it!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    This TV is junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is junk. The remote is very cheap as is the TV. And I can't get it to connect to the wifi at my house every time I try to connect it the TV will power off. You get what you pay for.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    not good at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible Wi-Fi-connection and the remote has no numbers so you have to go through all channels to get to the one you want. I returned the tv and got an insignia have no problems with it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very bad quality and the remote doesn't make sense. The remote doesnt even have numbers and that was the worst for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got what I paid for...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited to see a large smart tv for fairly cheap... only to have it constantly shutting off on the second or third day of using it.... Not to mention I couldn't even set it up to my cable. It was only set up for use with a box. Apparently, it did not include some type of converter and I would have to spend more money of that for a bad tv. I returned it shortly after for a better LG tv.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Turn on time

    Rated 1 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like this ítem ,because The t.v have a lot delay when turn on , the software si poor , etc

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV exactly a week and it started randomly shutting off by itself. DO NOT BUY!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Terrible TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend this TV to anyone, poor quality and terrible remote control.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a low price and got it all hooked up and it kept Turing off after a minute. Looked it up online and this is a common problem. Don't buy!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this T.V. In January. Within a month it started shutting off on it's own multiple times; each time you turn it on. Westinghouse does NOT back their products! Tech could not even walk us through what to do because it kept shutting off! He told us the T.V. Is no good! They want us to pay $100 to ship it to them and send us a refurbished T.V! No Thanks!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Red Line on Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV hooked up for about a month or so and have only used it a few times and it already has a red line (though very thin) going down from the top to the bottom of the screen on the left side. I plan on contacting Westinghouse for replacement, but not holding my breath. That being said, I've had many Westinghouse TV's with no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    About tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is not the best smart TV but dose got a great picture

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is cheap. Color is horrible and the sound makes a crackle sound. Buy another tv with roku. I am bummed I bought this tv. Don't make the same mistake. You also have to sign in every time you turn on. I dont have cable I got it to use as smart tv. I like the one with roku much more. Buyer beware

    No, I would not recommend this to a friend