Customer Ratings & Reviews
- Model:
- BBXL54NV
- |
- SKU:
- 8482006
Customer reviews
Rating 4.7 out of 5 stars with 5248 reviews
(5,248 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the sturdiness, design, and appearance of the 3-in-1 console, with many praising its sleek look and ability to accommodate larger TVs. They also appreciate the price and the swivel feature, finding it to be a convenient addition. However, customers are negative about the assembly process, citing that it can be time-consuming and the instructions somewhat challenging to follow. Some also reported issues with the glass component.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very sturdy and attractive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Assembly took a while, but when completed it exceeded expectations. Very nice unit.
I would recommend this to a friendRated 5 out of 5 stars
Goes go with 65in TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup! Love it. Goes great with my new tv and living room furniture!
I would recommend this to a friendRated 5 out of 5 stars
Strudy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick easy to assemble. Easy to read instructions.
I would recommend this to a friend- Cons mentioned:Assembly
Rated 5 out of 5 stars
My wife
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loves it. Though not using power tools on it per the directions is a drag, but it makes me envious
I would recommend this to a friend Rated 5 out of 5 stars
Easy to assemble
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchases I’ve EVER made!easy to assemble
I would recommend this to a friendRated 4 out of 5 stars
Looks good, worth the price! Holds a 65”!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes two people to assemble, but it’s very doable.
I would recommend this to a friend- Pros mentioned:Sturdiness
Rated 5 out of 5 stars
Greatest T.V Stand Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to assemble. Took about an hour and best of all it Holds all my Gaming Systems
I would recommend this to a friend Rated 4 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv stand for the price. Found this item on sale.
I would recommend this to a friend- Cons mentioned:Assembly
Rated 1 out of 5 stars
Damaged right leg
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm leaving 1 star for now because after starting assembly I realized that right leg (wooden part) is broken. I hope they'll send the damaged part only so I can finish this, otherwise disassemble and taking back the whole 30 kilo box going to be a headache
I would recommend this to a friendBrand response from Supplier Product Expert
Posted .Hi Anar, we are sorry to read about the damaged part and thank you for taking the time to bring this to our attention. If you have not done so already, please contact Customer Service at 1-866-942-5362 to assist you with a replacement part. We hope to hear from you soon so you can fully enjoy your 3-in-1 TV console!
Rated 3 out of 5 stars
Alright buy, with potential for big tvs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not fond of setup, trying to slide the glass into place when you have suction cups attached to the bottom
I would recommend this to a friendRated 2 out of 5 stars
Poor Manufacturing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly manufactured. Followed directions exactly, left some wiggle room to help things line up. Definitely do not line up. I bought it on sale but with this shoddy work, the sales price is still steep. My tv isn't top of the line but I still don't like the idea of trusting this thing supporting it. Photo is #3,6,7 attaching C (Base) to E/F (Sides)
No, I would not recommend this to a friendBrand response from Supplier Product Expert
Posted .Hello Quin. Thank you for choosing our TV console and for taking the time to share your experience. We apologize for any inconvenience and urge you to contact Customer Service at 1-866-942-5362 to obtain more information and assist you further. We hope to hear from you soon.
Rated 1 out of 5 stars
Broken glass and foot cover issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this yesterday from the store at Mountain View and although it's one of the best and flexible TV stands in the market (that don't require drilling) I'm very disappointed by the fact that all of the glass parts were broken into small tiny pieces. It's true that I could hear a rattling noise when I delivered it, but thought it might be a screw or something. Then while unpacking I noticed some small glass pieces in the floor. Then I open the box and realized that everything was broken into small pieces, see attached. Another minor issue is that the TV-stand foot cover is displaced and it's very difficult to remove it and place it correctly. Ok, these things happen I get it, but I tried to communicate with BestBuy's support team without any luck; their system was overloaded by requests. Tried to connect to a live agent in their chat and I lost more than 2 hours without being able to reach them.
No, I would not recommend this to a friendBrand response from Whalen Product Expert
Posted .Hello Tania! Thank you for choosing our product. We are sorry to read about your experience with our unit and apologize for any inconvenience. For a faster resolution, and due to all the glass being damaged, please contact Best Buy for an exchange of this box. Again, we apologize for any inconvenience and hope to be able to serve you better in the future!
Rated 1 out of 5 stars
Wobbly TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I built it and immediately notice it was uneven. I kind of second guessed my craftsmanship but you can clearly see some parts were manufactured that way. You can see how it is uneven in the pictures and it is more noticeable in person. The next issue is because it is has uneven parts the back corner is not flush with the ground and makes the whole stand wobble. When trying to remedy that problem with cardboard I noticed there are paint marks splattered along the metal frame (see pictures). I had to assemble the whole thing before I noticed how uneven it is and it's not like I can just take it apart and return it. I was really let down by the quality of this stand and the manufacturers.
No, I would not recommend this to a friendBrand response from Supplier Product Expert
Posted .Hi SalaciousCrumb. Thank you for choosing our product and taking the time to bring this to our attention; we regret any inconvenience we may have caused you with the paint marks and during assembly of our product. If you have not done so, please contact Customer Service at 1-866-942-5362 to obtain more information and assist you further. We hope to hear from you soon!
Rated 5 out of 5 stars
tv stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the tv stand it very nice and looks amazing plus i can put a bigger tv if i need to.
I would recommend this to a friendRated 5 out of 5 stars
Great Purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little time consuming to assemble but happy with the result
I would recommend this to a friendRated 5 out of 5 stars
Tv stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These stands are beautiful, I ordered 3. Price was awesome
I would recommend this to a friend- Pros mentioned:Design, Sturdiness
Rated 5 out of 5 stars
Very nice stand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stand was packaged well, no damages, instructions simple, all parts labeled in plastic, many extras as well as many screws for all types of tv's. It took about 2 hours to assemble as I took my time to assure stand was sturdy and well built. No need for anti-tip bracket, I have a 55 LG LCD tv mounted and sturdy, looks modern with the dark cherry/silver legs and dark smoked glass, plenty of room for electronics. If you don't want to mount your flat panel on the wall this is beautiful, my tv now sits at a perfect height and center channel fits perfectly under the tv.
I would recommend this to a friend Rated 1 out of 5 stars
Damaged and hard to build
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am giving this item one star because t was damaged. One of the glass shelves was shattered and one of the mental shelves was bent. I had to go to the store twice to replace these items. Even if it had come in tact, it was difficult to build.
No, I would not recommend this to a friendBrand response from Whalen Product Expert
Posted .Hello Carmen! Thank you for purchasing our product and for taking the time to provide your feedback. We are sorry to read we are not meeting your expectations and apologize for any inconvenience. Our Customer Service is available at 1-866-942-5362 to assist you with replacement parts. We hope to be able to serve you better in the near future!
- Pros mentioned:Design, SturdinessCons mentioned:Suction cups
Rated 4 out of 5 stars
Great stand, looks good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stand was a great deal. Saw it online at Best Buy as a "50 items for 50% off sale". Yes, $99, great deal. It looks really sharp with my new 65" Samsung mounted to it. Well made, with solid materials. Three of us put it together, which was relatively easy. Not a one person job, especially mounting the TV. It comes with mounting hardware to mount just about any TV. Even a 70" may fit on the top mounting holes. That is what my TV is mounted to. I did not use the provided anti-tip wall wall anchor kit. Pretty stable without. Two reasons it did not get a 5 Star rating from me. One, there were to many left over screws. That was mainly due to the included TV mounting kit. It is nice when doing a build, that you use everything in the box, with no leftovers. The other issue was with installing the like 24 total suction cups, that the glass shelves sit on. *TIP* Use a hairdryer to soften up the suction cups before trying to insert them in the holes. Also, twist them as you insert them. One other note, this is all of 92 lbs. Mainly due to the glass shelves.
I would recommend this to a friend Rated 1 out of 5 stars
make sure it's not damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.parts dented and bent! metal brackets had dents and were bent looked like somebody ran over it with a forklift managed to get it together it just makes me sick to my stomach looking at the dented metal right in the middle up front!
No, I would not recommend this to a friendBrand response from Supplier Product Expert
Posted .Thank you for taking the time to bring this to our attention and we urge you to contact customer service at 1-866-942-5362 to assist you with a replacement part. We hope to hear from you soon and improve your satisfaction with this purchase.










