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Customer Ratings & Reviews

$479.99
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Comp. Value: $619.99

Customer reviews

Rating 4.6 out of 5 stars with 2324 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the size, design, and ease of use of the 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination. Many appreciate its space-saving profile, sleek appearance, and quiet operation, along with the convenient features like the bright light and efficient fan. However, some customers found the price to be high and experienced issues with the turntable. A few also noted minor inconveniences with the controls and door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,324 reviews
  • Rated 1 out of 5 stars

    whirlpool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Website says there is only a difference is fan speed. the more expensive model model has 4 peed fans, and the less expensive 3 speeds. this is a big misunderstanding. the cheaper model has only heat sensor which turn on the fan where the more expensive model has additional button to turn the fan on and off, which is critical. you do not have to wait till your range reaches the temperature to turn on the fane on the microwave. and when calling tech support they did not know this either. called bestbuy to replacement but have been told that better model will be around 100$ more even you can get it cheaper from Loves. they do not price match witch Loves. Had to return it. looks like bestbuy do not stand behind the items they sell

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect solution where height constrains (range top to microwave base) exist.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not a perfect fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    missing parts and was not a perfect fit. Didn't get a chance to use it so can't comment on that

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cant review havent arrived.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent recieved it yet. I'm sure I'll love it if it ever arrive. It been over a month.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great he only had to pick up three times and stayed past 6.00 PM to finish good job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to be simpler to operate. I need 17 more characters to finish this stupid note!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from open box possibly Best Buy altogeth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and was given an entirely different microwave in the box. Because I did not open it until I was ready to install I didn’t realize it wouldn’t fit underneath my cabinet as it would extend too far. Best Buy refused to accept it as a return and would not provide any options to fix their mistake of giving me the wrong item when I went to pick it up. To be clear, the item they provided is the same microwave, just one model version higher. Now I’m stuck with a microwave I cannot use.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 3 out of 5 stars

    New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had time to try this yet. Just moved in to new house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LowProfile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the look; however, there are operational problems/issues with the light and the fan so I had to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the slim design without sacrificing size and it looks so nice

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Small, but efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well above the cooktop. Controls hidden inside the microwave.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great except...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look great, sounds like something from Star Trek, fan works really well, light is great - but the microwave broke after 3 weeks and it is taking WEEKS to get the repair done.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Dear SD53,
      Thank you for your review.
      We are sorry to hear of your Microwave concerns. We would like to inquire further about your review with you. If you have not had your issue resolved, please email us at [email protected] at your earliest convenience with your username SD53, a copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    A perfect addition to my remodeled kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool over the counter range was a perfect update to my remodeled kitchen. It heats evenly, is intuitive to use and meets my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The coolest microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave makes my kitchen look so modern with its sleek design. There really is no need for a taller microwave. It works great and is very easy to use. I will always have to have a low profile microwave now. Game has been changed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is nice, does not fit in our application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Appliance

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Never have had an issue with the height, looks great and self opening feature is helpful when hands are full.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I bought this as a present.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, I can’t say—I gave it as a present and haven’t had feedback from my friend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trust issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up curbside, they put in trunk, when I get home notice box either has been opened, or damaged, one side lots of security tape. If opened, it should of been -50. Don’t know if damaged, because can’t install yet? We will see, lost trust in Best Buy .

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Spendy but great unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, surprisingly spacious interior considering the small exterior. The fan is kind of loud but moves a lot of air and has several speed settings. Would buy again .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Item return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought a regular over the range microwave won’t work but it did

    No, I would not recommend this to a friend