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Customer Ratings & Reviews

$614.99

Customer reviews

Rating 4.6 out of 5 stars with 2324 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination for its perfect size, sleek design, and ease of use. Many find its appearance appealing and appreciate its powerful performance and effective fan. However, some customers have expressed concerns about the price, light functionality, timer volume, door closure, and uneven heating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,324 reviews
  • Rated 4 out of 5 stars

    Great if you don't have alot of space above your s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have alot of room above my stove for a microwave and I use large pots for cooking so the 10 1/2" heighth was a plus. The style was great, very professional looking, fits everything inside I need to cook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Several months later and we still love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I would spend some much on a microwave, but getting that additional space above the stove has been awesome and it is a great microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and powerful microwave, does all that it was designed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all of my expectations. Easy to program, heats evenly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient does all i need.low profile just does a great job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead after only 2 years - WML75011HZ

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible microwave. This thing just died on us after only being used for 2 years. Be sure to buy the extended warranty if you pick this one. Parts and labor to fix it were more expensive than just buying a new one. I'm very disappointed with Whirlpool quality here. This was one of the more expensive microwaves, so I thought I was getting a good quality appliance.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey CNF2021, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    No sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not hear the end of cycle tone. The warranty service says it is normal. How can that be if I can't hear it? Whirlpool will NOT fix it. I had two service calls!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Over

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No sond good temperature Very good looking Easily clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Experience Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the start, installation crew didn't install the correct vent cover at the front, external circulation became indoor circulation. After spending hours talking to BestBuy rep on the phone and in the store, BestBuy simply decided to kick me to Whirlpool to deal with. For simple parts like vent cover, Whirlpool has been delaying and saying there is a production issue at the factory. This is the last time I buy a Whirlpool product and anything from BestBuy.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Shawn, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Dont regret buying it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it and the vent is working fine sending air outside but still vents some to the inside

    No, I would not recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 1 out of 5 stars

    You are not in charge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked my Whirlpool micro from 1989. This one you can't enter a number of minutes. IT desides.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misinformed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we bought this item, I asked specifically if I would have to hire an electrician to install an outlet. I was told that the Best Buy installers would do that. That was not the case. I should be reimbursed for the work you said would be done and was not. The local electrician will install the outlet on Wednesday, February 17. I would appreciate it if you would schedule your installers to install the microwave ASAP after the 17th.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 4 out of 5 stars

    We really wanted one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice over the stove microwave. Plenty of lights, fan speeds, and quiet when working. Only problem? The chime is so quiet my husband and father-in-law can't hear it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the hood/microwave combo! Saves counter space, as well as overhead space a large hood requires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has been the bomb! The low profile design has been a godsend in clearing up space for me!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    poor performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes too long to heat anything. A cup of water will boil in 3 - 4 minutes.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey KDar, we are very sorry that you are not happy with the design of your Microwave. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review. WhirlpoolBrand

  • Rated 1 out of 5 stars

    great product poor instalation by best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there was a lot of delay almost 4 weeks for best buy send the product with two guy to install it and even that day they gave me a long shot 7 am to 12 pm to come and install it which they show up by 4.30 pm . the installer benr the side of microwaive and basically damaged it and they hide the pice by standing i front of it the whole time. i found itnafter they left I called but noone cared anymore ;(

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey farid, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, great fan, light and microwave. Replaced over head fan and glad we did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is great ..heats good..and sucks the air..and the little size save space..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave light went out inside of 45 days!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this was a pretty good microwave until the inside light blew out. Just a sudden flash and then darkness. Now will need to call mfg for support. I will update after conversation with them.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Embar11, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand