Customer Ratings & Reviews
- Model:
- WML75011HZ
- SKU:
- 6196921
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination for its perfect size, sleek design, and ease of use. Many find its appearance appealing and appreciate its powerful performance and effective fan. However, some customers have expressed concerns about the price, light functionality, timer volume, door closure, and uneven heating.
This summary was generated by AI based on customer reviews.
Great device and easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is pretty small but is exactly what I was looking for - color is awesome
I would recommend this to a friendGeek Squad not worth their yearly fee.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is misleading and do not do electrical work nor do they have electrician ready for referral to complete the job. They referred us to a commercial only electrician. I do not know if the microwave is any good because they left without testing it. This review is 1 star because of the Geek Squad.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello LadyT, Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Low Profile MW oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking, looks very well built. Silent operation, nice features.
I would recommend this to a friendVery sleek and stylish!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very stylish and doesn't take up a lot of space. I love it!
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look of the microwave and it’s a space saver.
I would recommend this to a friendStopped Working after 2.5 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely stopped working after 2.5 years of use. I've had a repairman out twice and the problem keeps happening. Do not buy this model.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Jeanene. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Not like we thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps beeping and the door opens by itself. Continues to do it. Has happened three times already. We unplug it each time and it doesn’t fix anything
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Mborba, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this microwave. Although it was skinner it stuck out from the cabinets 7 inches more than the standard ones.
No, I would not recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My microwave burned and now I had to buy another one and customer service was no help at all. Not one person knew what they were talking about
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Burn. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible.
Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
IN LOVE WITH THE COLOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color is fab! I dont like stainless steel or white appliances.
I would recommend this to a friendmeasure carefully
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the size of this microwave would work, but when my handyman held in place the depth seemed too arkward. Unfortunately 3 weeks had passed and when I tried to return, I was told their return policy is 15 days and I could try contacting the manufacture to return.
No, I would not recommend this to a friendBest Buy Sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is fine but Best Buy customer service sucks!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Daniel, we are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Bad choice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad choice. Height is too less. Bigger dishes are difficult to take out. I wish I had taken the regular over the range microwave
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Unhappyuser, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Dissapponted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just went out on me. Need to call BB to have a tech come and get it. It hasn't been 30 days!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey SimoneB, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
bad install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first time microwave used it broke away from the cabinet it was installed under, waiting on Best Buy to correct
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey olehoss, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Installation, Size
Exactly what I was looking for!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A couple of things were important to me in an over-the-range replacement for the original: better clearance over the cooktop, and plenty of CFM for the exhaust fan. I've never understood why microwave ovens have to be so huge! This one will still fit a 9x13, and a 4-cup measuring pitcher, but it's several inches shorter in height. And on high speed, it moves 400 CFM so it's better when I have several burners going at once. I get at least 6 more inches over my stockpot and can better utilize the back burners (I can see in them now!). I read a couple of reviews that stated the exhaust fan was too loud. I don't have that issue. It is no louder than the 10-year old one it replaced, and it moves so much more air. Installation was remarkably easy. The "template" is actually part of the metal wall bracket and the instructions are engraved on it. One drill, a stud finder, three drill bits, and a level. It has tons of "sensor" features that I'll likely never use. I heat, re-heat, boil, steam, and melt in a microwave. No desire to use all the other cooking functions, but if you want them, they are there. The design of the buttons is great too. Either pull open the door, or touch the "Open" button and it pops open. You have to remember to set the controls before you close the door. But the "Add 30 Seconds" button is on the outside. If you don't require an over-range microwave to cook 20lb turkeys, this is your oven.
I would recommend this to a friend Best Buy appliances experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not all the exhaust goes in the external exhaust and has 4 outlets and while it was installed all the 4 outlets was not closed so some of the exhaust circulates inside.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Dear Valued Home Depot Customer, for questions concerning your installation, please call HD.com customer service at 800-430-3376 any day between 6 a.m to 2 p.m EST. They can answer your question, or transfer you to your local store if needed to answer your question.
Refund
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item returned for refund. It was too large and stuck out from my cabinet too far. Having difficulty getting my account straightened out.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Whirlpool microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered in store got delivered opened box at night wrong color in box. Now will not be here til april
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Refrigerator, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When to much steam builds up the fan and lights do crazy things
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Psychoticdingus. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3ZTMqBa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.