Customer Ratings & Reviews

Thay took it back the microwave u guys haven’t refund me back

After the install of my refrigerator I chose not.

Like most, i needed a low profile MW for the same reasons. Installation is a bit tricky, so i agree with the others pointing this out. I have installed several such over the range MW’s and this one was confusing, mostly due to poorly written instructions. They refer to the “template”, but none was included. It turns out the bracket serves as the template. They never mentioned it. I made one out of the cardboard box it came in. A few things a bit unusual about this microwave. 1) It extends out from the wall a few inches more than a traditional microwave. I guess they needed the space to pack in all the things thst go in the additional volume of a traditional microwave. Its not a problem but takes some getting use to, seeing it protude from the front of the cabinets. Second, they need to move the mounting screw holes on the top, which draw the MW up to the bottom of the cabinet. They are so far out from the back of the wall, they are practically outside of the cabinet. I hsd difficulty drilling the holes they were SO CLOSE to the front frame of the cabinet. 3). Most MW functions are “programmed”. And it works well, but until reading these reviews and visiting the Whirlpool website, i did not think you could just set a manual entry cook time and power level. I am glad you can. I thought it was an all programmed MW. FROM THAT PERSPECTIVE, its well thought out, especially now that i know i can also manually set a time and non100% power level. Its pretty cool looking, but takes time to remember you have to set all your cook instructions before closing the door. Some mentioned you can only open the door by pushing a button, which is true, and i like. But there is a notch underneath, so you can manually grab. and open the door as well. Just feel around for it and you will find it.

Reason for return Ordered whirlpool over the stove received Samsung counter model.

Not happy did not get to use my mic since I got it on 8-22

I am mostly happy with this microwave. It fits nicely above my gas cooktop, and it works well. However, there is one design flaw. The plastic track that holds the turntable in place is triangular. This doesn't make a whole lot of sense, since the turntable is circular. No matter how careful you are to place the turntable in the slots, many times the track does not match up properly and the turntable slips out, causing it to go off balance and wobble. This is very frustrating.

We love the low profile design and haven't had issues with fitting dishes in it. Easy to clean, no problems with it for 3 years. Great purchase!

Very sleek and cool looking. Kind of a pain to install. My biggest complaint by far is the fact that the “popcorn” button just messed up 3 bags of popcorn. I don’t know if it’s not powerful enough or what, but I had to just put the bag in and hit 2 minutes. Oh and the end alert/chime thing goes off like 4 times for 10 seconds. The fan works great and the microwave is quite. I read someone else say it sticks out quite a bit. If you do not have newer upper cabinets, it will stick out quite a bit. But it’s a combination hood/ microwave.... so it sticks out above the stove, like it’s a hood for the stove. Like it’s supposed to.

I rarely give out 5-star reviews; this microwave is deserving. I love the low profile design; the microwave is not in your face as you are trying to cook. This is my first over the range micro and largely due to the others being so huge that they would be in the way. The design is sleek and lovely. The fan and light underneath are very powerful with high and low options. The microwave heats very evenly and is quiet. The only negative is that the chime when the micro is done is so low that you can't hear it unless you are standing beside it. Overall - great job!

Excellent Microwave! Whirlpool always made good appliances. My mom had a washer from the 1960's which got me hooked on Whirlpool Appliances!

awesome! you do not need the big kind, everything fits in here. btw the start button should be pushed, just touched (some folks said the button wore out). The only negative...the light underneath is not very bright, we were hoping it would do a better job lighting up our stovetop.

Initially returned this microwave for a few reasons: Cool kelvin lighting inconsistent with my kitchen lighting. Very noticeable to me. Absence of "quick" settings -- no 1 minute, 2 minute, 3 minute settings for example. I cook mac n cheese for grandkids all the time. Easiest method is to click on 30-second button 6 times. on. VERY complex controls. Magnetron makes a loud noise for a few seconds when initiating. I returned this model and ordered a Samsung which had halogen lighting instead of LED. Halogen should have warmer kelvin rating, I thought. Found out the hard way that Samsung was worse than the Whirlpool. Dim light, not a pleasing warm tone at all. VERY loud magnetron sound at startup. Interior of samsung is dark vs. the light / stainless color on interior of Whirlpool. Sides (left and right wides) of Samsung are black and tacky looking with visible screws vs. clean modern stainless on left and right sides of the Whirlpool. Controls on Samsung are even worse than the Whirlpool. No quick settings, NOT EVEN A TIMER. Interior height of Samsung a little shorter than the Whirlpool -- had trouble fitting one of my usual cooking containers in the Samsung. I wound up returning the Samsung, and re purchased the Whirlpool. If I were redesigning a kitchen instead of replacing an over-the-range microwave, I would get standalone microwave and put it in a cabinet or some other inconspicuous place. I miss my GE Spacemaker's excellent controls and ability to multitask, i.e. both the timer function and the heat function can be used simultaneously.

The directions for using this appliance are not clearly written. Also it is difficult to replace the filters. But I like the microwave.

Love how sleek it is. Heats great and looks great!

Obviously the main reason anyone would purchase this microwave is because it is low profile. It does have some issues which I will discuss. First and foremost the touch buttons are very unresponsive and must be touched with the exact right pressure and in the exact right spot for them to even acknowledge that they were touched. Next the fact that it is so sleek in design and hides the buttons is somewhat inconvenient and means that you have to open the door to type in time. This will undoubtedly take you a long time to get used to considering most people have never owned a microwave that you have to type the time in before you shut the door. Other than that the microwave works great as it should for one of this price. Whirlpool, if you’re listening and reading these reviews make better buttons and stop hiding them with the door and you have a winner.

This is a great item. It fits exactly where the range hood was. It works great. It's WAY too expensive.

Fits perfect, easy to use and installation was done professionally, quick and ontime. I would recommend anyone in need of low profile over the range get this one.

looks great works great very satisfied with my purchase, The microwave is the best appliance we have ever bought.

this exceeded our expectations as far as looks, options, etc. Love the low profile as it doesn't block the back panel on our stove!

So far doing well. I like the look of it over my stove and it gives me a lot more room to cook on stove than the old regular sized one did. I also like the charcoal filter and ability to replace. My first one was damaged and 5 days past replacement when I tried to install. Best Buy gave me another one anyway. Thanks you Best Buy