Customer Ratings & Reviews
- Model:
- WML75011HZ
- SKU:
- 6196921
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination for its perfect size, sleek design, and ease of use. Many find its appearance appealing and appreciate its powerful performance and effective fan. However, some customers have expressed concerns about the price, light functionality, timer volume, door closure, and uneven heating.
This summary was generated by AI based on customer reviews.
Whirlpool is poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stove light on bottom of microwave went out after 2 years and is very expensive to replace. Also had two other Whirlpool appliances break in the past years. I'm done with poor quality Whirlpool products and suggest getting another brand.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, TED1. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Please do not purchase for your own good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made the purchase and waited for the whole month only to get a broken one. After that was told this can only be returned but not replaced. No channel to report the issues or concerns. No apology for the first broken item and the long wait
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey DoNotPurchase, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Terrible installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed the unit but they missed venting the air outside through the duct. All the air is recirculating inside our kitchen now!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are terribly sorry to hear about your concern with the Microwave. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Over-priced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller, simpler unit than a typical counter-top model, but at 2 - 3 times the price. Really over-priced! Whirlpool can do a lot better for the masses.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello RobertG, at Whirlpool, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. If you have any further concerns please reach out to us directly feel free to reach out to us directly 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.