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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2337 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the product's perfect size, low-profile design, sleek appearance, and ease of use. They also appreciate its easy installation, spacious interior, good performance, and quiet operation. However, customers are negative about the high price and the dimness of the light. Some also expressed concerns regarding the turntable, door closure, and awkward controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,337 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and the oven is amazing. Love it!@

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave it's small and convenient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective Microwave - poor delivery/install servic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving 2 stars due to the defective exhaust fan, and an extremely poor install/replacement service. Once this replacement/install is resolved, I will probably never order or ask Best Buy to install another appliance again. I ordered this whirlpool low profile microwave over a week ago, and then picked it up at Best Buy. I later ordered a service to have Best Buy (Geek Squad) install the microwave. The installer (Abdul) identified the defective motor during installation, took a video to document it, but apparently never reported it to Best Buy. The next day, I spoke w/ Best Buy support on Chat, and was told a replacement would be scheduled for this week (Today). The delivery team came today, but then told me they could only replace (pick up and return) but not uninstall and install the new one. The delivery team told me they don't even install microwaves, and left w/ the new microwave. This is a real disappointment. I now have to wait for the delivery team to return the new microwave to the warehouse later today. And then, I can call back to schedule another attempt at replacing/installing the original defective microwave.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love it it's so beautiful look and so effeciant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome replacement for counter micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so long to the ugly and weak over the range fan and ugly microwave on the counter. the perfect solution to getting the micro off the precious countertop space with the functionality of a powerful fan exhaust while leaving plenty of clearance over the range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best choice for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking a long time for a microwave above my stove that would give me enough height above the eyes of my stove. Finally someone came out with this low profile microwave that is perfect for my situation. It has all the features I hoped for and is stainless steel just as I wanted. I would recommend this highly.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    i love my new and slick microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it really brig out my kitchen the new slick look wild

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Size

    Rated 5 out of 5 stars

    Sleek overhead microwave.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I’m happy with my purchase. It’s thin enough to allow plenty of space over the cooktop and looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Doesn't stick out as far as I thought it would, being 2 inches deeper than my other microwave. The amount of actual and visual space saved is great. I noticed it does seem to take a little longer to heat things up though. Install was decent if you just follow the directions for the vent flow whether it be recieculate or to vent outside.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek design, nice subtle ding when it's done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for an ez transaction, your installer was awesome, nice clean work, knew his job, thx to the salesman who assisted us in the store, sad we had to go out of our city because of our local Johnstown furniture/appliances store quit on us!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave purchase and install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microwave. Also came with a quick and clean and easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a taller oven and lower cabinets.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    ARRIVED DAMAGED BUT BEING REPLACED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WILL BE A GOOD ADDITION TO MY NEW KITCHEN ALONG WITH THE ENTIRE WHIRLPOOL APPLIANCE SUITE

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Perfect fit for the space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would have to replace cabinetry until we found this. works great and looks fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canon review it yet, still trying to install. It is the right size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keypad location is great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the keypad isn't visible unless you open the door

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Great for my use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it twice everything was working well so don’t microwave all the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over Range Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. Functions as expected. Mounted above our stove between cabinetry. The only issue is that it makes a vibrating sound when it is first powered on to heat something up. Other than that works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave and vent fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as an above range vent and microwave. Only wish it wouldn't have a touchscreen button to open door.

    I would recommend this to a friend