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Customer reviews

Rating 4.6 out of 5 stars with 2330 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the 1.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking, particularly its perfect size, sleek design, and appealing appearance. Users also appreciate its ease of use, multiple fan speeds, and quiet operation. Some customers have noted concerns about the price, timer volume, and evenness of heating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,330 reviews
  • Rated 3 out of 5 stars

    Needs wall behind for support

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to mount over the stove on an island. However, the mounting is behind the microwave and not on top, so can only be used in an application for along a wall. It looks nice, just not for us.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I would give it 5 stars for the actual microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and delivery is horrible! Run away as fast as you can. Go elsewhere. The delivery drivers are rude and I have been a LOYAL best buy person fro 20 plus years. Not anymore!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get another unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem with this microwave is the turntable inside the unit. The wheels are mounted on a triangular shaped piece that fits below the glass and it to fit in the groove in the unit. This can be done but once the unit starts to turn it comes off the track and whatever you are heating starts to slide off the turntable.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Nope, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Too Expensive to Be a piece of crap

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The electrical panel started flaking out after only purchasing 1 1/2 years ago.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Kevin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. Delivery on the other hand was delayed 3 times and finally arrived over a month later than originally planned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The chicken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re ok. But not fantastic. You give bonus points but not enough to do anything with. So you’re ok . Not enough help in store to help you out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite. Sounds cheap when pressing door open button, glass plate wont stay in place

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine, but is noisy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine but after a couple months it started making a humming and is very noisy when it runs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to be very loud, couldn't get Best Buy to handle it, they wanted me to call Whirlpool! Took apart fan housing and found an extra screw. Much quieter now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Stole my money literally.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy sold me this microwave forcing me to take a $50 gift card with it. Then I got home and it was open box with a sticker with someone else's name on it. It had damage so I took it to return. No more in stock and they only could refund me minus the $50. I never got the digital gift card since I returned it the following morning so Best Buy stole $50 from me. They are complete trash and a bunch of Thieves. You should be ashamed of yourself.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    New Nicrowave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked for a very long time for a specific size microwave to replace a previous old one. Best Buy and Greg, their salesman, did a wonderful job understanding what size and style we needed! Delivered and installed it in know time! Thanks!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a great fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is its wonderful. Its not very powerful and it has a strange cover for the time buttons, which you could argue adds to its sleekness, but i dunno im not a huge fan. But it fits in the space i had and for that i am greatful. Though if there were more options i feel i would think differently of it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    returned without using

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned without taking out of box. obvious that it was too large (depth). hard to rate performance since we didn't get the opportunity to try it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Recommended

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of Junk Not even 1 year old and it's burned out! Best buy does not care and has referred us back to the manufacturer because we did not take their extended warranty! Manufacture date is 11/2020 Not even one year old. We had a designated line put in just for this microwave, Its been installed since marc 2021 and now does not even light up. Big expensive mistake

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey UnhappyCamper, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    To narrow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a long narrow microwave to fit small spaces. Wish I had room for the regular size because this microwave is to small for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I really like the size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were disappointed when we opened the box and found 3 dents on the side of the microwave. I live 50 miles from Best Buy and had to pick the microwave up at curb side. In our area we are still limited to getting out due to Covid 19. So far the microwave is working ok. My husband told me we will just keep it since we don't live close to Best Buy and the Corona virus is still active.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey buddy, we value your time and would like to look into the concerns with your microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    small otr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good design but 1.1 cu ft is too small and hood working not well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave 6 months ago and I love it !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The plate moves all the time

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s for Tall people I think. I’m 5.2 and I struggle with it. The plate is always moving and I have to constantly adjust it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only used this microwave a few times, but so far it’s worked as nicely as it looks. For a lot less money than it’s identically manufactured Kitchenaid unit with different badging. Would recommend.

    I would recommend this to a friend