Customer Ratings & Reviews

Purchased this to replace a 12 year old Whirlpool combination microwave-convection oven over our range. Went with this model to open up the space above the range which it does nicely, and because it has powerful ventilation fans. We do a lot of Asian cooking - stir fry, etc. so strong ventilation fans to our outside vent is an important feature. While this model certainly works OK as a microwave and a vent, I do have some cons to report: It's microwave heating is not as good our previous unit (also a Whirlpool but much larger size). Heats up liquids and mixed plates of food OK (and quickly) but struggles to heat up a piece of (previously cooked) frozen pizza evenly. Our old unit did a great job of melting and even browning/crisping cheese on top of pasta bowls, chili, etc, this oven struggles to even melt the cheese while the liquid below bubbles furiously. Maybe our old unit was an anomaly but I really miss how it was able to cook cheese on top of dishes. While the vent fans are indeed strong in this unit, the routing of the exhaust through the unit and to the top external outlet is not very good - there are plenty of cracks and corners where the vented air escapes back into the room (pretty strongly), as others have reported. This could definitely be improved in the design - the whole point of this model is to be/act more like a good vent hood and we don't want the smoky/oily exhaust air to be blowing back into the room. I wouldn't say it is terrible - it does a good job venting, but this is an annoying little detail to experience after having purchased it for it's (marketed) venting prowess. There are just a few simple control touch-buttons on the exterior, the numeric entry pad is exposed only when the door is open. I was worried about this initially but find that it's not a problem and I'm happy with the controls design. Others have reported the "I'm done" sound is too quiet on this unit - I actually like that it doesn't blare out so loudly - I don't need my appliances screaming at me. The vent fans on our old unit screamed like jet engines, the fans on this unit have a much less annoying sound/tone which we enjoy. The carousel design is so-so, the 3-wheel spinner device under the carousel plate can easily move out of its tracks leaving the carousel spinning in a tilted precarious manner. A cup of water off-center on the carousel can sometimes cause this to happen. The design could be improved with a slightly larger diameter spinner device and/or one with 4 wheels. All in all we are reasonably satisfied with this microwave but feel it is not quite as top-of-the-line as the purchase price suggests, and hope that Whirlpool can improve some of the design deficiencies in future versions.

Works great. Heats quickly and easy to use. Wish the door did not have to be opened to use the timer.

Love my microwave. A great buy and great product. Very happy with the 3 party that put it in. If I could give Tony the tech a 100% I would.

Awesome easy to install, looks clean and sharp looking very easy to us.

Very pleased with this microwave. It gives me the extra space needed. I do miss having the auto touch timed buttons but that is minor compared to the clearance I now have between the stove top and microwave.

Great microwave. I love the space saver! If you have a range hood or just a tall person this is a great product to replace whatever is pre-existing

Great microwave, love the small sleek design! Installation was easy but I recommend watching a video on YouTube rather than using the included instructions.

I really like the microwave. It fits perfectly under the cabinets but still gives us enough room over the stove to be able to cook without it getting in the way.

We needed a smaller profile microwave for one of our rentals and this fit nicely above the range. It will not fit very tall dishes but width and depth are same as regular microwave.

I was a little concerned that the microwave was not "tall" enough, but we have not had any issues - it's worked as good or better as our older microwave.

Nice size fitting above the stove. Easy to use, except for the defrosting option. That function is not user friendly. Otherwise we’ve been pleased with this microwave

Didn’t give 5 stars because it doesn’t have one touch settings. On my old microwave, I could press only the 2 for 2 minutes, etc. On this one, you must press 2-0-0 and start for 2 minutes. Not a deal breaker. It does look very nice.

Love the features, touch open is great. Use more than expected. Like the chime when cooking is complete. Very pleased with the profile and being able to have tall pots on stove.

The product fits perfectly in my small kitchen. Works great. The only complaint I could give is that it finger prints easily. But I suppose I can blame my messy family for that.

Perfect size I thought we would miss the big one, but this is excellent

This microwave is wonderful holy smokes, I like it

Amazing! Best purchase I’ve made. Modern, sleek, perfect size and now I actually have counter space!

This is an amazing product that was exactly what we need in our home. Our house was built in 1979 and we did not have much space above our stove. This fit perfectly.

Great look, style and design. Easy install and perfect fit. The only reason I’m not giving it 5 stars is for the lack of cook options and features. Other than that great Microwave

We are very happy with this purchase. We replaced a range hood with this Microwave. It prevented us from having to raise the cabinets over the range.