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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2334 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination, particularly its perfect size, sleek design, and ease of use. Many appreciate its modern appearance, low profile, and the surprising amount of interior space. However, some customers have expressed concerns about the high price, dimmer light, inability to turn off the turntable, and awkward controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,334 reviews
  • Rated 5 out of 5 stars

    Great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t be able to fit a full sized unit. Works great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective Microwave - poor delivery/install servic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving 2 stars due to the defective exhaust fan, and an extremely poor install/replacement service. Once this replacement/install is resolved, I will probably never order or ask Best Buy to install another appliance again. I ordered this whirlpool low profile microwave over a week ago, and then picked it up at Best Buy. I later ordered a service to have Best Buy (Geek Squad) install the microwave. The installer (Abdul) identified the defective motor during installation, took a video to document it, but apparently never reported it to Best Buy. The next day, I spoke w/ Best Buy support on Chat, and was told a replacement would be scheduled for this week (Today). The delivery team came today, but then told me they could only replace (pick up and return) but not uninstall and install the new one. The delivery team told me they don't even install microwaves, and left w/ the new microwave. This is a real disappointment. I now have to wait for the delivery team to return the new microwave to the warehouse later today. And then, I can call back to schedule another attempt at replacing/installing the original defective microwave.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    did what was expected to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iNSTALL WAS TRICKY BUT I DID GET IT IN AND WORKS GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased the non smudge model and it had a defect instantly but I noticed the smudges just from hanging it. However this guy is awesome and the fingerprint resistance is pretty amazing. Highly recommend. Just warning that compact microwaves weigh more than regular ones and lifting it up can be difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Perfect for small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got over oven. Provides for all of our minimal needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features and low profile fits the space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the features for defrost,sensor for warming foods, and steam vegetable sensors. My largest 11" cassarole dish and up to 12 "wide bowls fit fine. Interior Height is lower than full size microwave - never needed much height. This low profile size was the best fit above stove for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sleek microwave!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a slim profile microwave!! Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave purchase and install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microwave. Also came with a quick and clean and easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    new kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little "full size" microwave. It is fine for small jobs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Keypad location is great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the keypad isn't visible unless you open the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the low profile, so much more room above the stove.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how compact this is! Great for everything!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    It's all good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave pays for it self and lost without it !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy to use. Highly recommend this unit

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Looks good. A little overpriced but worth it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Slick microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking and well designed like the look of it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave and vent fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as an above range vent and microwave. Only wish it wouldn't have a touchscreen button to open door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Front and center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the easy functionality of this microwave. Easy open door and quiet chime when my food is done. Beautiful I put it front and center over my matching stove. Originally the microwave was going on my pantry.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Exactly what we wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Works good. Best Buy had it and so that's where we got it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product that is wonderfully designed.

    I would recommend this to a friend