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Customer Ratings & Reviews

Your price for this item is $349.12
The comparable value price is $659.99

Customer reviews

Rating 4.6 out of 5 stars with 1587 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,587 reviews
  • Rated 5 out of 5 stars

    Perfect size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave, perfect for a space that can not accommodate a full size microwave. It has all the functions I was looking for and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit for small kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being wider than taller, it fits above stove out of reach of oil spills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect slim design low profile microwave more spsce opening from top of rhe oven to microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the small size, clean lines, fast heating, quiet fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave for smaller spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted a microwave above my stove for years and never found one that fit or I liked until now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! The microwave added a new look to the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek looking, perfect fit. Looks great with the stove top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks amazing and gives me more space over my stove.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size. Very good exhaust and convenient cooking area in the microwave.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Highest I can go until the full install is done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that this microwave is low-profile and fits over my range neatly. The compact design looks sharp above my new drop-in range. I DON'T like the fact that I am still awaiting the full, proper install of the product (purchased 5/27, 7 weeks ago) in order for it to also function as a replacement for my vent-a-hood (which was the primary purpose for its selection in the first place). It was installed improperly (by Best Buy's hires), and therefore cycles air back into the kitchen instead of through the ceiling and roof (see photo). I have been waiting for installment of the missing part (baffle, I believe) and BB has not been following up with me on the progress as needed. I am just about ready for them to come and take this item back.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      1stmate, We really appreciate your feedback and do apologize for the inconvenience. Please feel free to reach out to us if you have any questions or concerns. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Right size but has problems - Door plastic cracks

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Model without the stainless skin. Plastic at the bottom of the door started cracking after about a month. Just small lines but after using for less than one year, we have plastic pieces falling off the bottom of the door trip below the window area. Need to get this resolved/replaced but not point in replacing the door if the plastic will just crack again. I would have expected Whirpool to have used the phenolic type of plastic used in oven doors at the top of the black units where the handle attaches. These never crack so why would they use a cheaper plastic on a microwave that is supposed to be used above a cooktop.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey abitdisappointedwiththemw, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Looks good works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look good works great easy to work easy to install

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of this microwave. It’s wider than the old one and not as long so now the backsplash does not meet up with the microwave. You have to open the door just to set the timer.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Barbara! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Product damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dent on back corner, had to return. Heavy to reload in box and return to store. Then order another, pick up, deliver, unbox, all again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised, no mention of audible level.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite a bit louder than the one it replaced but we like the features so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave looks nice but cost more than It should. Not fingerprint resistant the turn table tray does not stay in place ive had a 30$ microwave that had no issues with the tray moving causing food to spill over while heating up

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Lakean, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Rated 1 out of 5 stars

    New microwave for kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disgusting, The new microwave was damaged as you can see by the picture I have supplied. I don't think the microwave could even be sold as "As Is." Probably was also damaged internally. The delivery people were extremely courteous and professional. Apologized for the inconvenience. They put the damaged goods back on the truck.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive, but Sleek and only 10” Tall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The height was my main concern. While this over the range microwave was quite a bit more expensive than most, the 10” height is what I was looking for. I did not pay attention to the depth and at 18 1/2” a good bit deeper than standard, but I’ve gotten used to that. I like the fact that the touch pad is inside the door, making for a more streamlined facade. However, the button to open electronically is an unnecessary feature which seems like one more thing to go wrong. I have been unsuccessful in getting through Whirlpool’s phone tree to find out if manual opening is contraindicated. I miss the 30 second button and the ability to just hit 1 - 6 to get 1 - 6 minutes instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave oven. Saves space in a small kitchen like mine. It is big enough to warm up a casserole. Nice Soft sounding bells. It would have been absolutely perfect if the under the oven light, above the range was brighter, As it is I use a lamp on the side of the stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was hard to get use to the new profile of the microwave compared to the old one we replaced. The new microwave saves space and is very quiet. It heats food evenly and is easy to use. We should have replace the old microwave sooner.

    I would recommend this to a friend