Customer Ratings & Reviews
- Model:
- WML55011HS
- SKU:
- 6196916
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel, especially its size and sleek design. Many appreciate its ease of use, attractive appearance, and surprisingly spacious interior, as well as its easy installation and good performance. Some customers have noted the price might be a bit high and that they wish they could turn the turntable off, while others have mentioned it is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
Dont regret buying it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed it and the vent is working fine sending air outside but still vents some to the inside
No, I would not recommend this to a friendYou are not in charge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked my Whirlpool micro from 1989. This one you can't enter a number of minutes. IT desides.
No, I would not recommend this to a friendMisinformed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we bought this item, I asked specifically if I would have to hire an electrician to install an outlet. I was told that the Best Buy installers would do that. That was not the case. I should be reimbursed for the work you said would be done and was not. The local electrician will install the outlet on Wednesday, February 17. I would appreciate it if you would schedule your installers to install the microwave ASAP after the 17th.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Space saver!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having the hood/microwave combo! Saves counter space, as well as overhead space a large hood requires.
I would recommend this to a friendpoor performance
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes too long to heat anything. A cup of water will boil in 3 - 4 minutes.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey KDar, we are very sorry that you are not happy with the design of your Microwave. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review.
great product poor instalation by best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there was a lot of delay almost 4 weeks for best buy send the product with two guy to install it and even that day they gave me a long shot 7 am to 12 pm to come and install it which they show up by 4.30 pm . the installer benr the side of microwaive and basically damaged it and they hide the pice by standing i front of it the whole time. i found itnafter they left I called but noone cared anymore ;(
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey farid, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Geek Squad not worth their yearly fee.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is misleading and do not do electrical work nor do they have electrician ready for referral to complete the job. They referred us to a commercial only electrician. I do not know if the microwave is any good because they left without testing it. This review is 1 star because of the Geek Squad.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello LadyT, Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Great device and easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is pretty small but is exactly what I was looking for - color is awesome
I would recommend this to a friend- Pros mentioned:Size
Glad I didn't skip replacing the old one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slim line to fit above the stove without the old larger ones getting in the way
I would recommend this to a friend Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look of the microwave and it’s a space saver.
I would recommend this to a friendStopped Working after 2.5 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely stopped working after 2.5 years of use. I've had a repairman out twice and the problem keeps happening. Do not buy this model.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Jeanene. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Not like we thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps beeping and the door opens by itself. Continues to do it. Has happened three times already. We unplug it each time and it doesn’t fix anything
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Mborba, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this microwave. Although it was skinner it stuck out from the cabinets 7 inches more than the standard ones.
No, I would not recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My microwave burned and now I had to buy another one and customer service was no help at all. Not one person knew what they were talking about
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Burn. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible.
Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
IN LOVE WITH THE COLOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color is fab! I dont like stainless steel or white appliances.
I would recommend this to a friendmeasure carefully
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the size of this microwave would work, but when my handyman held in place the depth seemed too arkward. Unfortunately 3 weeks had passed and when I tried to return, I was told their return policy is 15 days and I could try contacting the manufacture to return.
No, I would not recommend this to a friendBest Buy Sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is fine but Best Buy customer service sucks!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Daniel, we are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Bad choice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad choice. Height is too less. Bigger dishes are difficult to take out. I wish I had taken the regular over the range microwave
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Unhappyuser, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
bad install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first time microwave used it broke away from the cabinet it was installed under, waiting on Best Buy to correct
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey olehoss, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Dissapponted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just went out on me. Need to call BB to have a tech come and get it. It hasn't been 30 days!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey SimoneB, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A