Customer Ratings & Reviews

It looks great, but pretty quickly the Clock and 4 button stopped working. Whirlpool support has been poor and the replacement part is about 1/3 of the way towards just buying a new one.

This is a great microwave! It’s powerful! Heads up though, the fan is strong.. and very loud. It doesn’t bother us, but something to consider when purchasing. Since this is a low profile model, you won’t be able to use taller dishes.

The microwave was installed last August and already is not working. Last evening I put something in and after it was finished the door would not open. I called for service and was told I will have to wait 6 days before someone can come. I do like the look of this microwave and it’s very easy to operate.

A quality product at a good price can't go wrong, enjoying it. I recommend it to everyone.

Nice microwave, not as nice as the Samsung. Don't care that you have to open the door to set timer. Liked Best Buy service and policy

The turnntable keeps falling off of the rim that has the wheels. It is not round more of a triangle. Design sucks

Great Microwave! Easy installment, easy use! Clean, sleek, and modern looking.

had issues right out of the box, great size, but reliability is questionable.

Best microwave ever owned. Was skeptical but turned out great!!

Looks nice, controls are nice. Not efficient at heating.

The whole event was good, from ordering to pick up. Thanks

I love the height of this unit, it gives more space when using taller pots.

I recently purchased the WML75011HZ low profile microwave and am very disappointed in the lighting or lack of lighting it provides. Other functionality is fine. I’ve tried to reach Whirlpool through the phone numbers and remain on hold and end up disconnecting after 20 minutes. Is there a different LED that can be put in this microwave?

I bought this microwave in January 2020 and loved it till three days ago when the door won't close and I am being told that it will be better to replace it than repair it. I know its not under warranty anymore but this wasn't a 100.00 microwave. I would expect that a $400.00 microwave would last longer than 2 years. Very disappointed!!

Great service and friendly and easy website to deal with.

Looks great. But, it doesn’t heat consistently or thoroughly. Center of what you cook is never heated.

It worked fine for 3 years but then needed a diode replaced. The Whirlpool dishwaser also lasted 3 years. Can't turn the turntable off.

Bought this in 2018, so after 3 years of use it stopped working. when the door opened the inside light would not illuminate and when the door was closed none of the buttons would work. Was told I needed at new latch which I bought to discover that the new part does match my model WML55011HB - extremely disappointing and frustrating and to get a replacement will take another 3 months!

This is the worst designed product. The door hits you on the head when you’re using it. The turn table does not work correctly and is always lopsided no matter how many times you reset it. The glass turntable broke within 2 months of use and it took another 4 months to get the replacement.

I bought in May 2019. The turn table is poorly designed and is always getting out of position. It technically works, but I have never experienced a microwave with a more temperamental turn table and more often than not doesn't work. I liked the concept of the low profile, but it makes the microwave far too high and I am 5'6". Every time I open the door I feel like it is going to hit me in the face. Finally it chose to totally die today for no known reason. With taxes, delivery, installation, etc. I paid about $650 for this microwave. Warranty of course ended at a year. Breaker does not appear to have blown. So most likely I will be purchasing a new microwave when this one was still under 2 years old.