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Customer Ratings & Reviews

Your price for this item is $469.99
The comparable value price is $659.99

Customer reviews

Rating 4.6 out of 5 stars with 1588 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel, especially its size and sleek design. Many appreciate its ease of use, attractive appearance, and surprisingly spacious interior, as well as its easy installation and good performance. Some customers have noted the price might be a bit high and that they wish they could turn the turntable off, while others have mentioned it is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,588 reviews
  • Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only used this microwave a few times, but so far it’s worked as nicely as it looks. For a lot less money than it’s identically manufactured Kitchenaid unit with different badging. Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To narrow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a long narrow microwave to fit small spaces. Wish I had room for the regular size because this microwave is to small for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! And the tech team were excellent. They used care as well as skill in the installation. I am so happy not only with this purchase, but also with the installation. I highly recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I really like the size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were disappointed when we opened the box and found 3 dents on the side of the microwave. I live 50 miles from Best Buy and had to pick the microwave up at curb side. In our area we are still limited to getting out due to Covid 19. So far the microwave is working ok. My husband told me we will just keep it since we don't live close to Best Buy and the Corona virus is still active.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey buddy, we value your time and would like to look into the concerns with your microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    The plate moves all the time

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s for Tall people I think. I’m 5.2 and I struggle with it. The plate is always moving and I have to constantly adjust it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too much money just to hang in the wall it’s just a basic microwave

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sent back

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not like the look once it arrived so we sent it back. Just looked very odd above the range being so narrow. Not a fan.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was asking questions the associate was using cell phone. It would have been better if he communicated with me - he had to look up the information. I thought he was ignoring my questions. And the product is not truly fingerprint proof.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    LowProfile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the look; however, there are operational problems/issues with the light and the fan so I had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from open box possibly Best Buy altogeth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and was given an entirely different microwave in the box. Because I did not open it until I was ready to install I didn’t realize it wouldn’t fit underneath my cabinet as it would extend too far. Best Buy refused to accept it as a return and would not provide any options to fix their mistake of giving me the wrong item when I went to pick it up. To be clear, the item they provided is the same microwave, just one model version higher. Now I’m stuck with a microwave I cannot use.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    whirlpool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Website says there is only a difference is fan speed. the more expensive model model has 4 peed fans, and the less expensive 3 speeds. this is a big misunderstanding. the cheaper model has only heat sensor which turn on the fan where the more expensive model has additional button to turn the fan on and off, which is critical. you do not have to wait till your range reaches the temperature to turn on the fane on the microwave. and when calling tech support they did not know this either. called bestbuy to replacement but have been told that better model will be around 100$ more even you can get it cheaper from Loves. they do not price match witch Loves. Had to return it. looks like bestbuy do not stand behind the items they sell

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cant review havent arrived.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent recieved it yet. I'm sure I'll love it if it ever arrive. It been over a month.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great he only had to pick up three times and stayed past 6.00 PM to finish good job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to be simpler to operate. I need 17 more characters to finish this stupid note!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had time to try this yet. Just moved in to new house.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Small, but efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well above the cooktop. Controls hidden inside the microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect addition to my remodeled kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool over the counter range was a perfect update to my remodeled kitchen. It heats evenly, is intuitive to use and meets my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Appliance

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Never have had an issue with the height, looks great and self opening feature is helpful when hands are full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The coolest microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave makes my kitchen look so modern with its sleek design. There really is no need for a taller microwave. It works great and is very easy to use. I will always have to have a low profile microwave now. Game has been changed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I bought this as a present.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, I can’t say—I gave it as a present and haven’t had feedback from my friend.

    I would recommend this to a friend