Customer Ratings & Reviews
- Model:
- WML55011HS
- SKU:
- 6196916
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel, especially its size and sleek design. Many appreciate its ease of use, attractive appearance, and surprisingly spacious interior, as well as its easy installation and good performance. Some customers have noted the price might be a bit high and that they wish they could turn the turntable off, while others have mentioned it is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
Several months later and we still love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought I would spend some much on a microwave, but getting that additional space above the stove has been awesome and it is a great microwave.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all of my expectations. Easy to program, heats evenly.
I would recommend this to a friendIt works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient does all i need.low profile just does a great job
I would recommend this to a friendOver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No sond good temperature Very good looking Easily clean
I would recommend this to a friendDont regret buying it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed it and the vent is working fine sending air outside but still vents some to the inside
No, I would not recommend this to a friendNo sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not hear the end of cycle tone. The warranty service says it is normal. How can that be if I can't hear it? Whirlpool will NOT fix it. I had two service calls!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Worst Experience Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the start, installation crew didn't install the correct vent cover at the front, external circulation became indoor circulation. After spending hours talking to BestBuy rep on the phone and in the store, BestBuy simply decided to kick me to Whirlpool to deal with. For simple parts like vent cover, Whirlpool has been delaying and saying there is a production issue at the factory. This is the last time I buy a Whirlpool product and anything from BestBuy.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Shawn, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Misinformed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we bought this item, I asked specifically if I would have to hire an electrician to install an outlet. I was told that the Best Buy installers would do that. That was not the case. I should be reimbursed for the work you said would be done and was not. The local electrician will install the outlet on Wednesday, February 17. I would appreciate it if you would schedule your installers to install the microwave ASAP after the 17th.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
We really wanted one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice over the stove microwave. Plenty of lights, fan speeds, and quiet when working. Only problem? The chime is so quiet my husband and father-in-law can't hear it.
I would recommend this to a friendSpace saver!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having the hood/microwave combo! Saves counter space, as well as overhead space a large hood requires.
I would recommend this to a friendpoor performance
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes too long to heat anything. A cup of water will boil in 3 - 4 minutes.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey KDar, we are very sorry that you are not happy with the design of your Microwave. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review.
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has been the bomb! The low profile design has been a godsend in clearing up space for me!
I would recommend this to a friendEasy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install, great fan, light and microwave. Replaced over head fan and glad we did!
I would recommend this to a friendCute microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Size is great ..heats good..and sucks the air..and the little size save space..
I would recommend this to a friendMicrowave light went out inside of 45 days!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this was a pretty good microwave until the inside light blew out. Just a sudden flash and then darkness. Now will need to call mfg for support. I will update after conversation with them.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Embar11, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Low Profile MW oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking, looks very well built. Silent operation, nice features.
I would recommend this to a friendStopped Working after 2.5 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely stopped working after 2.5 years of use. I've had a repairman out twice and the problem keeps happening. Do not buy this model.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Jeanene. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Very sleek and stylish!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very stylish and doesn't take up a lot of space. I love it!
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look of the microwave and it’s a space saver.
I would recommend this to a friendNot like we thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps beeping and the door opens by itself. Continues to do it. Has happened three times already. We unplug it each time and it doesn’t fix anything
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Mborba, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.