Customer Ratings & Reviews

Returned this microwave. Although it was skinner it stuck out from the cabinets 7 inches more than the standard ones.

My microwave burned and now I had to buy another one and customer service was no help at all. Not one person knew what they were talking about

The microwave is fine but Best Buy customer service sucks!

Bad choice. Height is too less. Bigger dishes are difficult to take out. I wish I had taken the regular over the range microwave

It just went out on me. Need to call BB to have a tech come and get it. It hasn't been 30 days!

When to much steam builds up the fan and lights do crazy things

Ordered in store got delivered opened box at night wrong color in box. Now will not be here til april

Each time we ordered it was cancelled... we spent hours trying to get this ordered... it has been a terrible experience

No show 3 times on install appointments. You subcontractor installer is running your business!

they were open but would not let anyone in. After standing in line in the rain.

After the install of my refrigerator I chose not.

Thay took it back the microwave u guys haven’t refund me back

Not happy did not get to use my mic since I got it on 8-22

Slim line to fit above the stove without the old larger ones getting in the way

Throw the installation instructions away. The quick install instructions on the template ( which is also the hanging bracket) don't really help either and combined with the written instructions will do nothing but shorten your life. Absolute total confusion. Thank god for you tube videos! I learned properly how to install this well thought out install process in all of 3 minutes. Firstly, the unit IS set up initially for recirculation, it took me forever to figure this out. Secondly, don't bend the top 2 tabs with the holes in them til after you've used the template( in this instance) to mark your power cord hole ( through the bottom of the overhead cabinet, not into the wall as the instructions may lead you to believe) , and marked the 2 holes ( through the 2 holes in the 2 tabs) that will allow you to secure the unit with provided screws to the bottom of the cabinet. Atfter that is done your template now becomes the hanging bracket when you bend the tabs to the square holes. Thirdly, forget the toggle bolts. Just find 2 studs to use the lag screws on. If the wholes in the hanging bracket ( formerly template) don't match the stud locations then just bore your own. Great product for us. We only had 12 inches from bottom of over range cabinet to the bottom of the cabinets either side of it. Couldn't raise the center cabinet. Powerful recirc fan , plenty more space than you think. Would recommend. Not exactly smudge proof stainless.

This is the Best microwave we ever have had. It is easy to use and looks good too.

Purchased new range & 16” deep microwave was too big. Purchased this microwave. Absolutely love it. Great features & decreased interior height has not been a problem. Cooks perfectly. Great over the range light. Exhaust system works great. It does stick out from the cabinet a little further than other microwave but no problem at all. We love the way it looks & the awesome space between ceramic range top & bottom of microwave. We would have had to cut out a cabinet if we had not found the microwave. Even made small kitchen look larger. We couldn’t be happier! Thank you Justin. You are awesome!

I am mostly happy with this microwave. It fits nicely above my gas cooktop, and it works well. However, there is one design flaw. The plastic track that holds the turntable in place is triangular. This doesn't make a whole lot of sense, since the turntable is circular. No matter how careful you are to place the turntable in the slots, many times the track does not match up properly and the turntable slips out, causing it to go off balance and wobble. This is very frustrating.

Did a bit of research and settled on this one after seeing many good reviews and positive feedback on Consumer Reports. So far this has not disappointed. We have a small kitchen, so the countertop space it saves and the above the stove space it saves makes a huge difference. It sticks out from under the cabinet a little further than other OtR units but I don't find it unsightly. This unit might not heat food as evenly, so we tend to cook a little longer sometimes, especially for more dense foods. Though it really hasn't been too bad and works very well otherwise. The stove exhaust fan works fantastically and much better than our previous unit. We had a one problem with instructions for the mounting but it wasn't terrible to fix once we figured it out. You definitely want two people around work on mounting it or hiring a professional, as it is heavy and wouldn't really be possible for one person to do on their own.

If the space you have can't accommodate a larger microwave, your options are very limited. This unit fit the bill for us. The microwave works well enough, and fits in a tight space, which is great. It lacks some of the features of the larger units, but that's a concession to the small form factor. That said, the installation instructions are poor at best, and in some cases, they're flat out wrong. The instructions refer to installation templates, but none were included in the box. At one point in the installation process, the instructions indicate that the bottom of the mounting plate should be 17 1/4" from the bottom of the cabinet, but the microwave is only 10.5" tall. So if you follow the instructions, your mounting plate will be too low by a hilarious margin. So, the microwave is fine, but if you're planning on installing it yourself, prepare to be frustrated.