Customer Ratings & Reviews
- Model:
- WMH31017HB
- SKU:
- 6195411
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 1.7 Cu. Ft. Over-the-Range Microwave for its ease of use, performance, and reasonable price. Many find the size superior to other models and praise its simple installation and attractive appearance. However, some customers have noted issues with the interior light, turntable functionality, limited features, and susceptibility to fingerprints, while others have reported problems with the door mechanism.
This summary was generated by AI based on customer reviews.
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to recommend this item to any one and would like to say that very satisfied
I would recommend this to a friendGood buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple. Basic. No fuss microwave. Got this on sale so can't complain about the price.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my microwave, no fingerprints and works great without all those extra buttons.
I would recommend this to a friendWorks great nice finish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this unit is just right for the prices Controls take some getting used to. I like the fingerprint resistant finish.
I would recommend this to a friendBoo Hoo
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad it didn’t work when I plugged the microwave jn
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Does not work after 1 year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working less than a year. This is the second one that failed,
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Repeated requests for reviews are a PAIN
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a pain in the neck, or a few feet lower down on the posterior to get REPEATED request to review an items. CAN YOU PLEASE STOP THESE ANNOYING REQUESTS???????????
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Doesn’t work after 7 minths
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 7 months. Going to take them 3 weeks to come out and fix it?
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We are very sorry for the frustration you have experienced. The companies that we schedule with are separate entities from Whirlpool that are willing to open their schedules for us to be able to schedule our customers. Unfortunately, we still have to work with their schedules and availability. We are sorry we were unable to assist further with your appointment time frame.
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a large capacity. Everything I've cooked or heated-up was perfect
I would recommend this to a friendGreat microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely the model to get when you are updating your kitchen!
I would recommend this to a friendVery disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman knew what microwave oven this was replacing, he sold me this one which was way too big for the area it was going. Very disappointed!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Bill, we are sorry to hear this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Stopped working
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working in 6 months. I wouldn't recommend
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Open box was more open than originally thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.More pieces missing than expected and it appears the cover was removed and replaced .
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey OopsyDaisy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Defective
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One year later while heating food I noticed a burning rubber smell. Didn’t realize it was the microwave until a friend heated something and the smell was really strong and microwave started to smoke. I unplugged it and haven’t used it again. I will purchase a new one , however a different brand.
No, I would not recommend this to a friendNice Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When did microwaves get so cool. Really good with nice turntable.
I would recommend this to a friendNo Complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it needs to do. I didn't need it to do anything fancy.
I would recommend this to a friendnot recommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not recommend as it looked cheap and did not provide a lot of options.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey clark, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Very nice and modern
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is really nice and sleek and def fingerprint resistant!
I would recommend this to a friendHad a dent!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to take this microwave back because when we unboxed it it had a dent.
No, I would not recommend this to a friendHonestS
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's stop working in 6 months regular home use two persons
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.