Customer Ratings & Reviews
- Model:
- WMH31017HB
- SKU:
- 6195411
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 1.7 Cu. Ft. Over-the-Range Microwave for its ease of use, performance, and reasonable price. Many find the size superior to other models and praise its simple installation and attractive appearance. However, some customers have noted issues with the interior light, turntable functionality, limited features, and susceptibility to fingerprints, while others have reported problems with the door mechanism.
This summary was generated by AI based on customer reviews.
Delighted with all the features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be more pleased with the micro...has all the features we were looking for.
I would recommend this to a friendPOOR QUALITY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stock working after 4 months do no recommend this microwave. don't waste you money
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No automatic button for heating water in a cup for water. And it take 4 minutes for a cup to boil. I can boil water on the stove in 4 minutes. Wish I never bought it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Jane! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal bought the microwave on sale at Best Buy
I would recommend this to a friendToo big
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not an easy install. Instructions were poorly written. Returned it.
No, I would not recommend this to a friendIt’s a Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You know what you signed up for. Going for looks and basic functionality.
I would recommend this to a friendCame banged up.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t get that hot.... wouldn’t recommend this one.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi Cassie, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
it only works intermittently. Like theres a loose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven on the matching stove would not work either. And after 22 calls ( really 22 ) they replaced it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Homeowner1, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Ease of use, Installation, Size
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Well worth the money. Large and impressive looking. Easy to use/install.
I would recommend this to a friend Bad juju
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. Not a square line on any side. Can't make a round peg fit in a square hole.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
I look forward to your reply.
Thank you,
Melanie
Whirlpool® Social Media Relations
got 2 of them dented from the company.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We settled for a dented one. Really not impressed with getting 2 of them dented all to heck. It's so hard to get appliances during Covid that we just accepted the second one that was dented. I would not recommend this is you want one that looks decent.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey DaleGibb, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/3jke6J6
JUNK!!!!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just burned up 7/3/2021 horrible smell and was afraid it was going to burst into flames !! I have never witnessed a microwave do this in my life. I purchased this thinking microwaves last a long time as usual NOT THIS ONE!!!
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was rejected by the installers. It seemed to have the right dimensions to fit
No, I would not recommend this to a friendWe bought a lemon
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked. Immediately received the dreaded EF94 error. Repair and replacement cost more than the unit. Never again will I buy a Whirlpool product.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Joshua, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
DO NOT BUY STAINLESS OVER A STOVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My hand is sitting in burn ointment When the stove top is on and you microwave the whole front of the microwave gets hot what a stupid design
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Jfab, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Not functional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not open. So it was returned. I am still waiting for my refund
No, I would not recommend this to a friend- Cons mentioned:Turntable
Burnout!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A real piece of junk very loud turntable uneven and the turntable support actually broke within 4months of use!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, HowardB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Never Another Whirlpool
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave only 2 years old and already gone bad. Vent is very subpar, and the 'door' notification is extremely annoying.
No, I would not recommend this to a friendBest buy. Never again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not operate after installing i had to contact whirlpool myself for help to get replacement. Will never use best buy again
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Verypoorbusinbess, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unable to use due to installation issues that created further issues, as of yet unresolved
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello auntmaggiep! We are terribly sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.