Customer Ratings & Reviews
- Model:
- WMH31017HB
- SKU:
- 6195411
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers commend the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance and ease of use. Many appreciate its size, price, and ease of installation, as well as its clean design and quiet operation. While the majority are satisfied, some customers have noted concerns regarding the interior light, turntable functionality, and door closure.
This summary was generated by AI based on customer reviews.
Terrible and breaks down constantly.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and the controls became hard to operate in a few months. Horrible experience with alll Samsung appliances. They make the best TVs and the worst appliances.
No, I would not recommend this to a friendTop notch microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave functions beautifully and has all of the features I desire. It is also very good looking.
I would recommend this to a friendWorks well so far
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great, good unit for the money. I would recommend as a good unit.
I would recommend this to a friendDesign Flaw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave operates as hoped but I’m unable to accept the placement of the lower lighting. For whatever reason, the over-the-range light is placed to the rear of unit. This provides little useful light on the burner portion of the range beneath. If it weren’t for the time and effort to install this microwave, it would have been returned.
No, I would not recommend this to a friendGreat Brand Name or So we thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not heat food evenly and the at one point I had to unplug the microwave to reset the system because the fan wouldn’t go off
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey JusticeRULES45, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Reduced total tech benefits
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was shocked at the delivery install price for total tech members. I returned the unit and purchased elsewhere.
I would recommend this to a friendhad external damage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I change one time because was missing one piece. then the next one has side damage. So now I need to go again to the store.
No, I would not recommend this to a friendWhirlpool Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This particular item had damaged that's why I had to returned it back.
No, I would not recommend this to a friendKitchen complete
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but clock light kind of dim.Works as it should.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to recommend this item to any one and would like to say that very satisfied
I would recommend this to a friendWhirlpool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It works very well and fits perfect
I would recommend this to a friendcute but low horse power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is very cute but takes several minutes to get food warm.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, bridget. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Good buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple. Basic. No fuss microwave. Got this on sale so can't complain about the price.
I would recommend this to a friendFire Hazzard
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of junk Don’t buy This microwave sucks Started smoking Fire Hazard Beware don’t buy
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a large capacity. Everything I've cooked or heated-up was perfect
I would recommend this to a friendGreat microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely the model to get when you are updating your kitchen!
I would recommend this to a friendRepeated requests for reviews are a PAIN
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a pain in the neck, or a few feet lower down on the posterior to get REPEATED request to review an items. CAN YOU PLEASE STOP THESE ANNOYING REQUESTS???????????
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Doesn’t work after 7 minths
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 7 months. Going to take them 3 weeks to come out and fix it?
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We are very sorry for the frustration you have experienced. The companies that we schedule with are separate entities from Whirlpool that are willing to open their schedules for us to be able to schedule our customers. Unfortunately, we still have to work with their schedules and availability. We are sorry we were unable to assist further with your appointment time frame.
Very disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman knew what microwave oven this was replacing, he sold me this one which was way too big for the area it was going. Very disappointed!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Bill, we are sorry to hear this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Open box was more open than originally thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.More pieces missing than expected and it appears the cover was removed and replaced .
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey OopsyDaisy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.