Customer Ratings & Reviews
- Model:
- WMH31017HB
- SKU:
- 6195411
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers commend the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance and ease of use. Many appreciate its size, price, and ease of installation, as well as its clean design and quiet operation. While the majority are satisfied, some customers have noted concerns regarding the interior light, turntable functionality, and door closure.
This summary was generated by AI based on customer reviews.
Nice Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When did microwaves get so cool. Really good with nice turntable.
I would recommend this to a friendNo Complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it needs to do. I didn't need it to do anything fancy.
I would recommend this to a friendDefective
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One year later while heating food I noticed a burning rubber smell. Didn’t realize it was the microwave until a friend heated something and the smell was really strong and microwave started to smoke. I unplugged it and haven’t used it again. I will purchase a new one , however a different brand.
No, I would not recommend this to a friendDoes not work after 1 year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working less than a year. This is the second one that failed,
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Boo Hoo
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad it didn’t work when I plugged the microwave jn
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
not recommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not recommend as it looked cheap and did not provide a lot of options.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey clark, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Had a dent!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to take this microwave back because when we unboxed it it had a dent.
No, I would not recommend this to a friendStopped working
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working in 6 months. I wouldn't recommend
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Too big
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not an easy install. Instructions were poorly written. Returned it.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No automatic button for heating water in a cup for water. And it take 4 minutes for a cup to boil. I can boil water on the stove in 4 minutes. Wish I never bought it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Jane! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
POOR QUALITY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stock working after 4 months do no recommend this microwave. don't waste you money
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
It’s a Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You know what you signed up for. Going for looks and basic functionality.
I would recommend this to a friendHonestS
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's stop working in 6 months regular home use two persons
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Came banged up.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t get that hot.... wouldn’t recommend this one.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi Cassie, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
it only works intermittently. Like theres a loose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven on the matching stove would not work either. And after 22 calls ( really 22 ) they replaced it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Homeowner1, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Bad juju
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. Not a square line on any side. Can't make a round peg fit in a square hole.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
I look forward to your reply.
Thank you,
Melanie
Whirlpool® Social Media Relations
got 2 of them dented from the company.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We settled for a dented one. Really not impressed with getting 2 of them dented all to heck. It's so hard to get appliances during Covid that we just accepted the second one that was dented. I would not recommend this is you want one that looks decent.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey DaleGibb, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/3jke6J6
JUNK!!!!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just burned up 7/3/2021 horrible smell and was afraid it was going to burst into flames !! I have never witnessed a microwave do this in my life. I purchased this thinking microwaves last a long time as usual NOT THIS ONE!!!
No, I would not recommend this to a friendGreat purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Well worth the money. Large and impressive looking. Easy to use/install.
I would recommend this to a friendWe bought a lemon
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked. Immediately received the dreaded EF94 error. Repair and replacement cost more than the unit. Never again will I buy a Whirlpool product.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Joshua, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.