Customer Ratings & Reviews

This microwave functions beautifully and has all of the features I desire. It is also very good looking.

Microwave came delivered to me dented twice . I called customer service and still no reply

Didn't get to use it was told some of the products have radiation.

After 4 microwaves with dents, I bought a diff one.

So far so good. It’s working well, heating good. It was easy installing. Easy to clean

Purchased Aug 2020. It no longer heats. No one seems to repair - they recommend replacing! My previous Whirlpool lasted about 6 years, so 2 is disappointing! Will not purchase again.

Very terrible product from Whirlpool. It doesn't work from first day. I called whirlpool to replace it but they want to just fix it. Bestbuy is also terrible for replacement comparing it to Amazon.

Nice design, easy to clean, quiet unit. No quick start for minutes but there is a handy 30 second button.

The color is just right. Matches other appliances well. It was easy to install. Works very well.

I replaced the older model of this microwave. I really like this microwave. It’s gets the job done. Well worth the money.

Perfect replacement for the old unit. Looks good, operates well - couldn't ask for more.

Lighting for range is minimal and set back too far. Clock is also very difficult to read because of dim numbers. Good microwave, but there are a lot of options out there. I'd suggest looking elsewhere.

Bought in March, finally got hooked up in May. The fan NEVER worked in it. Had a repair guy come up tonight sent BY whirlpool and he has to replace entire motor. You'd think it would have been checked out before it left the assembly line? Very disappointed. Have to take Microwave off to have this fixed so more hassle and headache. My 15 year old microwave works better than this. Hopefully this will solve the issue and I can move on. To say I am disappointed is a very big understatement.

I am on my second one of these microwaves, after a couple years of use the plastic on the door cracks and the whole door falls apart. The cost of a replacement door is more than a new microwave. I’ve had to duct tape the door just so I could still use the microwave.

Today, we had our Whirlpool microwave fixed for the second time since purchasing it less than a year ago. The magnetron has failed twice in 12 months! At the time of purchase, the microwave cost about $250. Although I understand that this is not a high-end unit, the reviews were positive, and we felt that we could trust the Whirlpool brand. I don't think it's unreasonable to expect an appliance to last more than seven months without breaking and especially anticipated it lasting more than 12 months before going down a second time. I'm glad the one-year manufacture's warranty covered these two repairs (which would have cost us $320 each time - parts and labor). Now that the warranty is over, are we in for another costly repair in 6-12 months? Save yourself the hassle and pass on this microwave!

So far so good but the lighting is very basic and not as good as our last unit. And would it be so hard to light the keypad?

We spent a lot of money on a whole kitchen set of new whirlpool appliances. At exactly two years the microwave has broken under light use. Reseach says its the magnatron which is a $160 part plus shipping. We could not even get 2 years from our microwave. That combined with the attitude of customer service has me taking a personal vow to never buy a ge/whilpool product again. So extremely dissapointed. Do NOT buy whilrlpoool..