Customer Ratings & Reviews

We replace a Samsung that only lasted 2 years. DO NOT BUY SAMSUNG APPLIANCES, customer service is worthless. Whirlpool is working good and seems to be constructed to last.

I love the microwave. Heats well like it’s looks, overall I am very satisfied with this microwave.

I'm on my second microwave. The magnetron has gone out twice. This is poorly manufactured. Bith expired shortly after the 1 year manufacuter warranty. Do yourself a favor, find a different brand

Works like a charm. When it came time to replace my previous Whirlpool microwave, of course I went with Whirlpool again. This model isn't quite as quiet as my previous one but it's exactly what we were looking for and we're very happy with the purchase.

Great size, easy use, attractive image, occupies the space well

This unit replaces one that micro had burned out. The overall cost was less than repairing the old one.

I purchased this appliance to replace a similar one. This is an over the range microwave with option to exhaust externally. Unlike the one I have that has the exhaust vent at the top center, this exhaust vent is at the bottom. So, I would have to fill in the current exhaust penetration in the concrete and cut another one out at the bottom to make it work. Returning it today and will keep looking for one that I can confirm how it exhausts.

Perfit fit and works great. Just what we were looking for.

We purchased this microwave a couple of weeks ago and it has been great. We love it. Looks great and cooks fast. I've installed a few Microwaves over the years and this time thought I'd let bestbuy do it. They installed fast and did a great job.

Good microwave, closely matches my previous one. Just hope this one lasts longer then the previous one did at 3.5 years. No issues so far. Defrosts and heats food well and evenly.

I have to give 3 stars for now. 1st microwave had bulb blow in less than one day. 2nd microwave bulb worked as well as timed cooking, but individual buttons did not. So when you pressed popcorn button, it started for a few seconds then stopped. We tried several times across a few days. But it never worked on the 2nd microwave. Hoping third will be better

Love this microwave! Wish it came with a few more printed instructions for all the setting, but very happy with it.

I had the same before but the handle was broken because of the way my kids were pulling the handle. But the microwave was functioning properly. I bought the same model but the handle was better on this model.

This did not last three second. I plugged it in after install. Turned the light on then the fan, I heard a sizzle behind the number pad and it shut down, never to turn on again. I returned it and reordered a new one. Hopefully the new one lasts a little longer. I hope this was just a bad wire. The microwave looks great but I will review the new one after install.

I love it recommended to everyone.It change the look of my kitchen

Our old Samsung microwave died and my husband and I were able to install this on our own fairly easily. I would definitely recommend this to a friend. Love the fingerprint resistant feature.

Works great, the coating on the interior makes it easy to clean. The chimes are annoying but I think I can change this! The metal handle gets hot from the stove being right below it.

This is a great product, a little deep for a microwave so make sure to take into consideration. Only complaint is the brightness of the display. At night its blinding and illuminates the entire room in blue. Would be nice to be able to adjust.

I bought a Whirlpool over-the-range microwave 7 months ago, and it’s already having serious issues. Grease somehow got into the internal components and caused damage. When the technician came to inspect it, he couldn’t even explain how it happened, but despite that, Whirlpool refused to cover the repair under warranty. This is a venting microwave, yet it clearly isn’t built to handle normal cooking conditions. Imagine if this were a washing machine and water leaked into the control board, and the manufacturer just shrugged it off as “normal use.” That’s basically what Whirlpool is doing here. I expected better quality and accountability from a brand like this. If a microwave can't even make it through a year of average use, there's a serious design flaw. Worst part is that they try to dodge the issue by blaming everything else, that's a product I can't recommend.

The agent was knowledgeable and explained everything about my new appliances.