Customer Ratings & Reviews
- Model:
- WRS571CIHB
- SKU:
- 6155540
Rating by feature
- Storage Capacity
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.
This summary was generated by AI based on customer reviews.
Poor design
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design. Not much room especially with lights eating up space. I traded it for a bottom freezer design, which has been great.
No, I would not recommend this to a friendTerrible delivery experience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible delivery experience. I ended up having it returned and I bought the same refrigerator from Lowes who delivered and installed it without a hitch. I will NEVER use Best buy again for appliances.
No, I would not recommend this to a friendneeded refrigerator but installation was nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought at Best Buy because I knew I could also arrange for installation. Had leaking for week after install, floor damaged and leaked into unit below mine. Very difficult dealing with Best Buy since. I do not recommend buying at Best Buy.
No, I would not recommend this to a friendHorrible.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible installation. Door does not close properly. No temperature gauge. Uneven cooling. Unit starched.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Terrible, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
-10 rating Dissatisfied with it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice goes all over the floor when you're filling up a cup. 48 hours to make 20th ice cubes. Would not recommend if to nobody
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .HI Redman56, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
A+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIFIC EXPERIENCE FROM PURCHASE TO DELIVERY EVERYTHING WAS A+
I would recommend this to a friendBad Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer did not work on arrival. Returned item. Store wasn't very accommodating for my troubles. Purchased a different brand/model at a different store.
No, I would not recommend this to a friendfrustrating
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The frig is making my food freeze and the freezer is covered in ice/frost. I've only had it one month. Customer service had no answers
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey mrscalvano, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Terrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible appliance. Had to do 3 exchanges. Always came with a defect. Would not recommend.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Billy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Approve of Product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Enjoying using it! No problems at this point! Especially like the Freezer side.
I would recommend this to a friendDon’t buy if you like ice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unusable ice dispenser, I called the manufacturer, was told that ice maker must be defrosted every 2 weeks. So they make a crappie design, and won’t service the problem. I had a Samsung for 10 years, never defrosted the ice maker. Crap design.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Antonio68, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Side by side redrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged ice maker does t work not accepting appliance sending it back..
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance with your return. We hope this helps.
Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disgraceful. Person didn't know what he was doing. wasn't even vaccinated. SHME ON YOU.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Janet, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
It ain't here!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last minute call saying that won't deliver for 10 more days.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello KimH, we are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Icemaker broken, already!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had for just a few weeks, icemaker is already broken.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative
experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Poor Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered 3 damaged refrigerators. Will not purchase from Best Buy again. Poor customer service.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Counterdepth fridge fits well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less space inside but hardly noticeable. Fits great.
I would recommend this to a friendGreat fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a best purchase what I made In Best Buy ..
I would recommend this to a friendProduct not available until end of January.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How can I review a product that I do NOT have?????
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Skippat! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Pros mentioned:Size, Water dispenserCons mentioned:Noise level
Good for the Price Paid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am looking for a fridge that is counter depth, with ice maker, water dispenser, water filter and finger print resistant. - counter depth, this is Perfect :) - Ice maker and ice filter - works great - Finger resistant, Oh i'm not sure if this is for the whole surface of the fridge or just the Door handle??? Been so annoy with the finger print anywhere. Also, my house is quiet and this fridge it not :( Not that satisfied but maybe I just need to adjust with it.
I would recommend this to a friend