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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, capacity, efficient use of space, and appealing design of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. However, some customers have expressed concerns about the noise level, shelving, and ice maker functionality. Some find the ice maker to be quite loud, and others have noted a lack of shelving in the freezer. There have also been a few reports of the ice maker malfunctioning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,293 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Like it so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it so far. Fits my space perfectly! Quite except the ice make but that is to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    I would recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for our small space. Of course, with the counter depth you lose storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black stainless looks amazing and it’s fingerprint resistant finish lives up to expectations. Great modern look for an exceptional price. Only downside thus far is the ice maker is a little on the slow side. It takes quite awhile to make cubes, but still worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    love the water and ice dispenser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a lot of ice. Freezer door unable to open all the way with our set up and having the ice storage on the freezer door makes it a little difficult to access the contents in the freezer. Love the look of the item. No area for butter.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Shelving

    Rated 3 out of 5 stars

    It’s okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess there is more insulation and stuff but the shelves are not very deep, a couple inches shorter than my kenmore that was the same size. It is also quite noisy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Shelving

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only owned for short time but being counter depth gives us more room between it and island. Gave up some freezer space but love the look.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Side by side stainless fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This counter depth stainless steel fridge is fantastic. It’s side by side, spacious, and allows for ice and water on exterior of door. Love it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    PIECE OF GARBAGE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator is not even 3 months old and this will be the 3rd time I am having it serviced. The ice maker makes more frost than ice. The filter was so loud you could hear it through the entire house until they replaced it and now not even 3 months old it has stopped cooling. It is a piece of garbage. My family urged me to return it at the beginning but I wanted to give it a chance. DONT BUY IT.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, KerryB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Whirlpool black stainless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design. However i needed a little more depth.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great. See below.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. Size just right with side by side, ice maker in refrig., not in door. Could use another shelf or do not make a shelf so far from next shelf. Makes since to add another then u would not have so much on one shelf....

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Cool food

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room, not enough information on the use of the fridge in the material written that came with the fridge. The trim in one of the drawers has broken—this should not have happened! You need to replace it free of charge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent quality washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and large capacity. Make this washing machine welcome in our laundry room. Our previous LG worked for about 15 years and literally did thousands of loads before it needed to be replaced. I will continue to be an LG customer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Fridge Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well so far though I’ve only had it a short while. The size fits my space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well & looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy overall with the purchase of this fridge. It cool that it not only has a built in filter but also an air freshener. The light is bright and shelves are adjusted easily. I’ve been surprised with how much stuff I was able to put in after a party. Even jam packed everything stays at the perfect temperature. It fits in perfectly in my kitchen. Best of all I didn’t spent anywhere as much as I thought I would for a great fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best refrigerator I’ve ever had.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my refrigerator!! I was concerned I wouldn’t have enough room in the side-by-side but I don’t have a problem the space. And I love that it doesn’t stick out 4 or 5 inches past the cabinets. it’s so easy to keep clean. And the water filter is so easy to change.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fits My Countertop Depth Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the refrigerator fits my counter depth kitchen, I would recommend this frig for small family sizes or for those who have additional frig/freezer storage elsewhere in the household.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am missing 2 shelves in the freezer, 1 drawer/ shelf in the refrigerator! One outside main handle is loose, it makes noises and rolls out each time We open the door!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great frig!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for! Fits perfect in my small kitchen. Has extra features I wasn't expecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this refrigerator. We like the smudge-proof finish on the doors. This replaces a French-door refrigerator which I found inconvenient: having to move everything around in the freezer to find what I wanted. The counter-depth model is fine as there are only two of us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good unit and I haven't had any issues in three weeks of ownership. The only fault is the design of the vegetable crisper door. When opening the drawer easily comes off its track. Other than that I have been pleased with my purchase.

    I would recommend this to a friend