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Customer Ratings & Reviews

Your price for this item is $1,399.99
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The comparable value price is $1,889.99

Customer reviews

Rating 4.1 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, water dispenser, and capacity of the 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator. Many appreciate the design, temperature control, and lighting. However, some customers have expressed concerns about the noise level and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,293 reviews
  • Rated 4 out of 5 stars

    Whirlpool wrs571cihz04

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were limited on what we could get due to the space allotted for it. I will need to order another shelf for the freezer. Not sure how many were supposed to be with it but definitely needs another. We got 3 shelves and the drawer/shelf. The water dispensing is nowhere near correct. States 8 ounces but it is more like 4. I love how easy it is to remove the ice maker compartment. Sometimes the refrigerator door doest seem to close. Overall a decent refrigerator just wish we could have had a choice.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level, Shelving

    Rated 3 out of 5 stars

    It’s okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess there is more insulation and stuff but the shelves are not very deep, a couple inches shorter than my kenmore that was the same size. It is also quite noisy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Fridge Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well so far though I’ve only had it a short while. The size fits my space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Side by side stainless fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This counter depth stainless steel fridge is fantastic. It’s side by side, spacious, and allows for ice and water on exterior of door. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few issues with a damaged refrigerator and delivery we finally received our refrigerator and it is working great. The second delivery and install was perfect. Customer service was very understanding and handled my issues and concerns quickly and professionally.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am missing 2 shelves in the freezer, 1 drawer/ shelf in the refrigerator! One outside main handle is loose, it makes noises and rolls out each time We open the door!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Denise Weber - customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new counter depth refrigerator. Our old refrigerator was too big and bulky. The ice and water work perfect and the filter gives them a crisp, clean taste.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Cool food

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room, not enough information on the use of the fridge in the material written that came with the fridge. The trim in one of the drawers has broken—this should not have happened! You need to replace it free of charge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great. See below.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. Size just right with side by side, ice maker in refrig., not in door. Could use another shelf or do not make a shelf so far from next shelf. Makes since to add another then u would not have so much on one shelf....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Excellent quality, modern, perfectly beautifully made. The measurements are perfect. The drivers were very polite,professional and fast. I was very impressed. The Geek squad, also truly has the customers best interest. Thank you for the overall, great customer services.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this had more shelves, but it works perfect for my space!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator! The ice dispenser works great and is so convenient. Ice dispensers we have used at friends’ houses seem to throw ice on the floor as well as the glass. We don’t have that problem with this refrigerator. There is room for two gallons of milk in the door. We would buy this again if could do it over. Delivery and setup by Best Buy was flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and the water filter. Has a decent amount of space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our new Whirlpool refrigerator. It is side-by-side and counter-depth to best fit into our available space. These was a small problem the refrigerator door, but appliance specialist with Geek Squad came to our home and resolved the issue. We are very please with both the produce and the Best Buy service through Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well & looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy overall with the purchase of this fridge. It cool that it not only has a built in filter but also an air freshener. The light is bright and shelves are adjusted easily. I’ve been surprised with how much stuff I was able to put in after a party. Even jam packed everything stays at the perfect temperature. It fits in perfectly in my kitchen. Best of all I didn’t spent anywhere as much as I thought I would for a great fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great frig!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for! Fits perfect in my small kitchen. Has extra features I wasn't expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fits My Countertop Depth Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the refrigerator fits my counter depth kitchen, I would recommend this frig for small family sizes or for those who have additional frig/freezer storage elsewhere in the household.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Meets all our needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well. We like the size and the depth. It looks really nice and fits our kitchen style well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge I can pit all my food in here and the size is good too , rhe color is nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    FRIDGE/FREEZER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well nice design for water/ice on door. REALLY needs to come with MORE shelves on BOTH SIDES!! we have ordered 2 for freeezer and 1 for fridge side!!

    I would recommend this to a friend